Job Information
SOUTHERN NEW HAMPSHIRE UNIVERSITY Director of Strategic Operations, Professional Skills in SALT LAKE CITY, Utah
Description
Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.
Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.
Make an impact - from near or far
At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.
We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.
The opportunity
As our Director of Strategic Operations, Professional Skills, you will oversee strategic business initiatives from development through execution, working in close partnership with the Associate Vice President of Strategic Foresight. You will embed scalability into our daily operations - optimizing technology and processes, leading scenario planning, ensuring quality assurance, driving cross-functional alignment, and delivering executive-ready reporting. In doing so, you will help shift our portfolio from reactive execution to proactive management, protecting the learner experience, strengthening partner confidence, and positioning us for sustainable growth.
This is a pivotal role as we grow and scale the Professional Skills team. You will play a central part in how we launch new products, serve both B2C and B2B audiences, and onboard external partners. You will identify and champion use cases for the technology tools and systems that power our work, bringing both comfort and curiosity to those platforms while spotting opportunities to improve how we operate internally and externally. You will be part of a small, collaborative team while working cross-functionally to share best practices and apply evidence-based approaches that elevate the administrative and learner experience across Professional Skills.
This is a fully remote role, and it reports to the VP of Professional Skills. #LI-remote
What You'll Do:
Lead operational planning and optimization of the program portfolio, applying scenario planning to develop short- and long-term roadmaps that support scalability, sustainability, and learner success.
Translate initiative requirements into clear goals and objectives, breaking large projects into executable sub-projects... For full info follow application link.
Southern New Hampshire University reaffirms its continuing commitment to afford qualified or qualifiable individuals an equal opportunity to compete for employment and advancement within the University. To ensure equal employment opportunity, Southern New Hampshire University shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis.
Southern New Hampshire University does not discriminate on the basis of sex in any education program or activity and is prohibited from doing so by Title IX. This requirement not to discriminate extends to both admission and employment at the University.