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University of Utah Clinic Supervisor- Back Office in Salt Lake City, Utah

Details

Open Date 03/02/2026

Requisition Number PRN44382B

Job Title PS Manager, Administrative

Working Title Clinic Supervisor- Back Office

Career Progression Track E

Track Level

FLSA Code Administrative

Patient Sensitive Job Code? Yes

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday-Fridays, some nights and weekends required.

VP Area U of U Health - Academics

Department 00269 - Orthopedic Surgery Operations

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $55,000-$68,349

Close Date 04/02/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

Lead the Day. Support the Team. Keep the Clinic Moving.

Are you a natural leader who thrives in a fast-paced clinic environment? Do you enjoy solving problems in real time, supporting your team, and ensuring patients have a seamless experience?

We are looking for a Clinic Supervisor to support daily operations within our Pediatric Orthopaedic clinics. This role is ideal for someone who is ready to step into leadership, enjoys being hands-on, and takes pride in keeping workflows efficient, organized, and patient-centered.

As a Clinic Supervisor, you will work closely with the Clinic Manager and providers to ensure smooth day-to-day operations while directly supporting front office and clinical staff.

Responsibilities

What You’ll Do:

Supervise Daily Operations

  • Oversee day-to-day clinic flow to ensure efficient patient throughput

  • Monitor staffing coverage and adjust assignments as needed

  • Troubleshoot real-time operational issues

  • Ensure providers are supported and clinic schedules remain on track

  • Maintain a strong presence on the floor to support staff and patients

Support & Develop Staff

  • Provide frontline supervision to front desk and/or clinical support teams

  • Assist with onboarding and training of new employees

  • Offer coaching and performance feedback in partnership with the Clinic Manager

  • Address workflow concerns and help reinforce expectations

  • Promote a positive, team-focused clinic culture

Ensure Quality & Compliance

  • Support adherence to organizational policies and clinic protocols

  • Reinforce patient safety practices and documentation standards

  • Assist with monitoring registration accuracy, scheduling workflows, and referral processes

  • Help prepare for audits, inspections, and compliance reviews

Administrative & Operational Support

  • Assist with timekeeping approvals and schedule coordination

  • Support supply inventory management and equipment readiness

  • Collaborate with providers and leadership on workflow improvements

  • Escalate larger operational or personnel concerns appropriately

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required.

Master’s degree in a related area may be preferred.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

What We’re Looking For

  • Previous experience in a healthcare clinic setting

  • Prior lead or supervisory experience preferred

  • Strong organizational and problem-solving skills

  • Ability to remain calm and solutions-focused in a busy environment

  • Strong interpersonal and communication skills

  • Working knowledge of EMR systems ( EPIC experience preferred)

  • A team player who leads by example

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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