Job Information
University of Utah Client Experience Coordinator in Salt Lake City, Utah
Details
Open Date 04/14/2026
Requisition Number PRN44739B
Job Title Project Coordinators
Working Title Client Experience Coordinator
Career Progression Track P00
Track Level P2 - Developing
FLSA Code Administrative
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
Regular business hours with occasional evening and weekend support.
VP Area President
Department 01761 - AUXILIARY BUSINESS DEVELOPMENT
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $50,000 - $60,000 DOE
Close Date 05/01/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary
The Client Experience Coordinator supports the University of Utah’s Auxiliary Business Development ( ABD ) team by helping organize and support sponsorship and advertising fulfillment, digital signage network, and event management by utilizing provided software tools and project management best practices. ABD relies on this position to ensure the uptime, maintenance, management, and continued operation of the university’s digital signage network. Additionally, this position will support other fulfillment needs as directed by the Client Experience Manager.
Success in this role requires strong organizational and project management skills, the ability to navigate software systems, a general ability to troubleshoot signage issues, and a willingness to learn and develop new skills.
This role is ideal for a motivated individual to continue developing project management skills and can consistently help across multiple functions of the partnership fulfillment process.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
Responsibilities
Work with Client Experience Manager to ensure all elements of partnerships and sponsorships are fulfilled, including event planning and execution, coordination of student employees, and support of client experience activities.
Support documentation and development of proof of performance and other applicable reporting.
Under direction of Client Experience Manager, take lead for managing campus digital signage program including: providing software training to campus partners, scheduling content across the network, enforcing campus policy for digital sign content, ensuring uptime and operational efficiency of all hardware and software for screens within network.
Utilize appropriate software and programs for all agreements and contracts.
Ensure processes and policies are followed for all fulfillment.
Support Client Experience Manager as assigned in all meetings, planning, departmental activities, etc.
Help supervise and direct student employees who support sales and fulfillment operations, ensuring exceptional client service while fostering meaningful professional development opportunities that enable students to learn, grow, and thrive.
The Client Experience Coordinator reports to the Client Experience Manager.
Minimum Qualifications
EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.
Preferences
Project management training or experience preferred.
1-3 years of professional experience with a demonstrated record of the ability to manage multiple projects.
Technical experience with digital signage hardware and software.
General technical experience with various programs and software’s.
Strong collaboration skills with experience working across multiple departments or business units to coordinate deliverables.
A proactive, self-motivated work style and interest in representing the University in community and corporate settings.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the:University of Utah Non‑Discrimination page.
Online reports may be submitted athttps://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As perUniversity of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.