Job Information
BIOMERIEUX, INC. Accounts Receivable Credit and Collections Specialist in SALT LAKE CITY, Utah
Description
Responsible for proactively working with customers to collect past due invoices and to ensure customers are receiving account statements and invoices to facilitate payment. Responsible for resolving past due direct and intercompany customer billings. May assist with intercompany account reconciliations, reconciling customer account balances, and performing credit analysis and collection on accounts. This position will also assist Accounts Receivable (AR) Customer Master data maintenance, ensuring tax withholding certificates are current for each customer, assisting with the AR month end, quarter end and year end close processes as required.
Primary Duties
Make collection calls for outstanding past due invoices, maintain appropriate customer credit limits, place accounts on hold as necessary for collections.
Set and meet weekly collection goals.
Keep accurate notes and follow up actions in FSCM module of SAP.
Working to resolve payment issues by providing documentation, invoice submission in customer portals, and assisting in negotiating customer payment plans on past due balances.
Develop a working knowledge of our sales process and types of instrument ownership so an effective communication can occur with the customer and Territory Sales Manager when accounts become past due.
Understand customer structure including sold to/bill to partners and customer types in SAP.
Interact with the AR Manager, SR Manager, Controller, and/or Legal on any customer bankruptcies, fraud, or reorganizations.
Provide support in clearing AR email inbox daily.
Provide support in gaining exemption certificates for about to expire certificates.
Work with internal and external customers to provide data as requested.
Assist with the annual audit and any related interim procedures.
Monthly account reconciliations as assigned.
Perform all work in compliance with company quality procedures and standards.
Perform other duties as assigned.
Qualifications
Minimum Required
High School Diploma, GED or equivalent
3+ years of related experience in AR Credit and Collections, billing, claims, or contracts.
Including knowledge of ERP systems and the Accounts Receivable function
Foundational understanding of debits and credits as they relate to Accounts Receivable
Preferred
Experience with SAP
Experience in uploading invoices to WAWF and DFAS
Knowledge of government collection processes and procedures
Knowledge, Skills, and Abilities
Consistently upholds and reflects the core ethical principles and values that bioMerieux promotes
Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently
Build and maintain positive, productive interactions with colleagues
Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives
Collect and analyze data to drive informed decision-making to improve performance and identify issues
Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity
Skilled in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel
The estimated wage range for this role based in Utah is between $26.80 - $32.60. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.
In addition, bioMerieux offers a competitive Total Rewards package that may include:
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