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Crescent Hotels and Resorts Assistant Restaurant Manager - Sundrop Restaurant in Saint Petersburg, Florida

Description

Primary Responsibilities

Operational Leadership

  • Strategic Planning: Lead short- and long-term planning for the outlet, including group accommodations, restaurant service, and supply inventory.

  • Daily Oversight: Manage work schedules, productivity, and payroll; adjust staffing levels in real-time based on resort occupancy.

  • Administrative Precision: Oversee ordering, inventory management, and 10-key accounting tasks; utilize Toast, Microsoft Word, and Excel to track performance.

  • Facility Excellence: Maintain a clean, safe, and environmentally responsible work environment, ensuring all maintenance needs are reported and resolved.

Team Management & Coaching

  • Talent Development: Lead the hiring, training, and coaching/counseling of associates and supervisory staff.

  • Engagement: Foster a culture of "DEI&B" (Diversity, Equity, Inclusion, and Belonging) and lead the team toward exceptional associate engagement scores.

  • Standard Setting: Maintain high standards for personal appearance and hygiene, ensuring all staff adhere to uniform and safety footwear requirements.

Guest Experience

  • Service Mastery: Perform routine table checks and respond to guest needs with a high sense of urgency and professional decision-making.

  • Product Knowledge: Act as a subject matter expert on food production, as well as wine and spirits service.

  • Event Coordination: Work closely with other resort departments to ensure special events and group bookings are executed flawlessly.

Employment Standards & Requirements

  • Experience: Minimum of two (2) years in the Food & Beverage industry. Previous supervisory or management experience is strongly preferred.

  • Certifications: Must be 18+ (21+ if driving resort vehicles); valid TIPSand Food Handler’s certificates required.

  • Licensing: Valid driver’s license with a clean record for insurability is preferred.

  • Education: High School Diploma or equivalent required; a College Degree in Hospitality or a related field is highly valued.

  • Technical Skills: Proficient in Microsoft Office; experience with Toast.

Physical & Mental Demands:

  • Strength & Agility: Ability to stand/walk for extended periods and frequently lift/move up to50 lbs.

  • Problem Solving: A high degree of analytical ability to resolve daily operational challenges and guest issues.

  • Team Spirit: A strong "sense of TEAM" and the ability to act as both a patient mentor and a decisive leader.

Core Benefits:

  • Comprehensive Insurance: Medical, Dental, and Vision; Long/Short-term Disability, Major Illness, and Accident insurance.

  • Wealth & Growth: 401(k) with employer match and growth opportunities through ourManager in Training (MIT) Program.

  • Time Off: Paid Vacation and Paid Holidays with scheduled reviews and raises.

Qualifications

Education

  • Bachelors (Preferred)

  • Associates (Preferred)

  • High School (Preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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