Job Information
Neighborhood House Food Market Intake Worker in Saint Paul, Minnesota
Job Duties
Position: Food Market Intake Worker
Salary: $20/hour or $21/hour if bilingual
Schedule: Monday – Friday with occasional evenings and weekends
Location: In person, St. Paul
WHO WE ARE
For more than 128 years, Neighborhood House has partnered with families in St. Paul to ensure access to essential services, including food, housing, education, and opportunities. Today, we serve more than 30,000 individuals annually across six neighborhoods, striving for a community where everyone can thrive.
POSITION SUMMARY
Neighborhood House is seeking a full-time Food Market Intake Worker to support, strengthen our Food Support programming. In this role, you will be a first point of contact for families who come to the food market, creating a welcoming space for families who shop with us. You will conduct participant interviews and assessments to learn about their needs, gather data to learn how best to serve each family, offer referrals to community resources when needed, and support with shopping. In addition to direct service, this position works collaboratively with other food support team members and volunteers to ensure efficient food shelf operations including stocking shelves and helping with food donations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Direct Service:
• Provide culturally responsive services aligned with Neighborhood House standards for accessibility, inclusion, and radical hospitality, including:
• Conduct participant intake for new and renewing households accessing food support services
• Provide information about Neighborhood House wrap-around services and programs, and connect participants to internal and community resources as appropriate
• Respond to participant inquiries about food access and related services by phone, email, in person, or through referral systems
• Participate and support food distribution programs, including Fresh Produce Distributions, the Commodity Supplemental Food Program (CSFP), and other special events hosted by Neighborhood House.
Indirect Service:
• Collaborating with other staff on special projects such as school supply drives, food drives, and Basic Needs events
• Ensure safe food handling procedures and proper maintenance of equipment and appliances to maintain compliance with license requirements
• Assist with receiving, unloading, and stocking deliveries daily
Data and Evaluation:
• Ensure timely and accurate data entry in Client Track
• Support regular data review and cleanup to ensure data quality, consistency, and compliance with organizational requirements.
EXPERIENCE AND SKILLS
Required Qualifications
• High school diploma or GED
• Strong commitment to serving families facing food insecurity and a sensitivity to the stress that may appear for families using the food support program
• Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, social, racial, and cultural backgrounds
• Proficient interpersonal, verbal, and written communication skills in English
• Must be able to lift items up to 50 pounds
• Ability to occasionally work evenings and weekends as required
• Must have a driver’s license, a clean driving record, and ability to drive agency vehicles
• Must be able to pass a criminal background check
Desired Qualifications
· Bilingual or multilingual skills relevant to the communities served.
• Experience providing social services in a non-profit or other related customer service field
WORK LOCATION
This in-person role is based in St. Paul, MN. This position is primarily based in the food market setting with frequent interaction at various Neighborhood House sites and occasional off-site meetings or events. Local travel between locations is required; reliable transportation is necessary (mileage reimbursement available).
BACKGROUND CHECK REQUIREMENT
Neighborhood House is required to conduct background checks on all final candidates because of our work with youth and families. We understand that past events may have occurred, and we don’t want this to deter you from applying. The outcome of background
NEIGHBORHOOD HOUSE IS AN EQUAL OPPORTUNITY EMPLOYER
Neighborhood House is committed to attracting and retaining employees with varying identities and backgrounds. The Neighborhood House provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, gender expression or any other status protected by law.
WE’D LIKE TO MEET YOU
Don't meet every requirement listed in this job description? Do you think your experience level is not where it needs to be? Studies show that women and people of color are less likely to apply for jobs unless they believe they meet every single qualification. Neighborhood House is committed to fostering a diverse, inclusive, and equitable workplace. If you're interested in this position but your experience doesn't align perfectly with all the qualifications in the job description, we encourage you to apply anyway. The right role for you might be just around the corner.
Minimum Education Required
High School Diploma
Minimum Experience Required
Entry
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
Yes
Physical Required
Yes
Drug Test Required
No
Compensation
$20.00 - $21.00 / Hourly
Additional Compensation
$21/hour if bilingual
Postal Code
55107
Place of Work
On-site
Requisition ID
FMIW
Job Type
Full Time
Job Benefits
Health insurance, paid time off, retirement benefits, etc.
Application Link
https://neighborhoodhousemn.org/careers/