Job Information
Express Employment Professionals Customer Service Representative in Saint Paul, Minnesota
Customer Service Representative II Schedule: Monday Friday, 8:30 AM 5:00 PM Pay Range: $21.00 $25.00 per hour (DOE) Join a dynamic and supportive team where your voice matters! We re seeking an energetic and outgoing Customer Service Representative II to provide essential support to our high-performing sales team. If you're a motivated professional who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional service, we want to hear from you! What You ll Do: Accurately place purchase orders and quotes for goods and services Gather and verify order details from internal and external sources Manage inbound and outbound communication with customers and vendors Collaborate with sales reps and managers to resolve product or order issues Proactively identify process improvements and prevent recurring errors Provide customers and sales reps with updates on order status, quotes, lead times, and shipping info Act as a liaison between customers, sales, and other internal departments What You ll Bring: Experience navigating multiple software systems Strong independence and judgment knowing when to act and when to ask Excellent verbal and written communication skills, especially via email A proactive and positive attitude with problem-solving grit Ability to adapt quickly to shifting priorities Strong follow-through and organization skills to juggle multiple projects Critical thinking and attention to detail Relationship-building skills with customers and internal teams Proficiency in Microsoft Office (Excel, Outlook, Word intermediate level) This is more than just a customer service role it's a career path with real potential for growth in a company that s actively expanding. If you re ready to take the next step, apply today!