Job Information
Maximus Systems Quality Assurance Manager in Saint Louis, Missouri
Essential Duties and Responsibilities:
Oversee the day-to-day functions of the Quality Assurance (QA) department.
Manage an effective quality assurance program that monitors and resolves issues before they become problems.
Supervise the development and regular update of policies and procedures.
Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
'- Lead and manage all quality assurance, quality control, and quality planning activities.
Develop, implement, and maintain a comprehensive Quality Management Plan (QMP).
Establish quality standards, metrics, and monitoring processes across all project deliverables.
Oversee all system and solution testing activities, including execution of the Test Plan.
Design and maintain a testing framework, test suites, and automated testing approaches.
Plan and coordinate all testing efforts (e.g., regression, volume, system, and user testing).
Manage and direct testing staff, testing environments, and testing resources.
Partner with project teams and stakeholders to prevent defects and ensure production readiness.
Review deliverables, system enhancements, reports, and test results for quality and accuracy.
Ensure data integrity, system input/output validation, internal controls, and quality checks.
Support system certification efforts by ensuring documentation and artifacts meet required criteria.
Oversee training and use of document management and quality tools.
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Minimum Salary
$80,000
Maximum Salary
$95,000