Job Information
Edward Jones Site Reliability Engineer | Client Digital Services in Saint Louis, Missouri
Position Schedule: Full-Time
This job posting is anticipated to remain open for 30 days, from 20-Apr-2026. The posting may close early due to the volume of applicants.
Team Overview
Our Site Reliability Engineering (SRE) team is at the center of strategic firm initiatives and contributes to defining and building the observability and stability patterns supporting product roadmaps. The role is expected to establish and follow architectural best practices and build scale and efficiencies that enable future business growth.
What You'll Do
In this role, you will help with the design, observability, and stability of new technology platforms supporting Edward Jones's Digital Branch Experience and partner closely with application, platform, and security teams. Day to day, you will apply software engineering principles to infrastructure and operations, focusing on automation, observability, resilience, and continuous improvement across cloud environments and on-premise environments.
Design observability, monitoring, and alerting solutions at firm level
Focus on continuous improvement to drive a seamless, modernized associate/user experience.
Participate in the analysis, design, development, testing, and implementation activities within the areas of responsibility.
Assist, mentor, and train other team members on observability, alerting, and logging practices.
Drive adoption of architectural patterns, design policies, observability and performance across initiatives.
Define and manage service level indicators (SLIs), service level objectives (SLOs), and error budgets to balance reliability and innovation.
Automate infrastructure provisioning and operations using Infrastructure as Code (IaC)
Lead and participate in incident response, root cause analysis (RCA), and post‑incident reviews
Improve reliability through resilience testing, capacity planning, and performance tuning
Reduce operational toil through automation and self‑healing solutions
Contribute to runbooks, documentation, and operational standards
Internally, the position title is Technical Architect
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) .
Hiring Minimum: $120000
Hiring Maximum: $204300
- Skills/Requirements
What You'll Need:
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
7+ years of experience in SRE, DevOps, infrastructure, or production operations roles
Experience with monitoring and observability tools like Dynatrace, Prometheus, Grafana, CloudWatch, Azure Monitor, Datadog, New Relic, etc.
Hands‑on experience with cloud platforms
Experience with containers and orchestration (Docker, Kubernetes: EKS, AKS, or GKE)
Production experience managing Linux‑based systems
Proficiency in at least one programming or scripting language (Python, Go, Java, Bash, or similar)
Experience with Infrastructure as Code tools (Terraform, CloudFormation, ARM/Bicep)
Availability to participate in an on‑call rotation schedule
What Could Set You Apart:
Advanced understanding of Agile frameworks and scaled delivery models (e.g., Scrum, Kanban, SAFe), with the ability to influence stakeholders, optimize team execution, and apply Agile principles at the program or portfolio level.
Proven experience leading or operating within mature Agile/Scrum delivery environments, with accountability for delivery outcomes, cross‑functional collaboration, and continuous improvement.
Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status . Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.
*Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.*
- Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?_sft_category=awards-accolades)
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?_sft_category=awards-accolades-en-ca)
- About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm_source=DIRECT) .
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
#LI-HO