Job Information
NEK Broadband Telecommunications Service Technician in Saint Johnsbury, Vermont
This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1342422
Job Title: Telecommunications Service
Technician
About
NEKCV is a community-driven organization whose mission is to ensure high-speed broadband
internet service is available to the most rural and underserved communities in the Northeast
Kingdom and the Central Valley. Founded in 2020 as a Communications Union District, we began
network construction in 2021. Were a growing company of 30 employees, which means theres
lots of room for growth and learning. Here at NEKCV, were committed to creating an inclusive
culture where all employees feel welcomed and valued. As we continue to grow, we are seeking
a skilled Senior Broadband Technician/Installer to join our team.
The Senior Broadband Technician plays a critical hands-on role in building, operating, and
maintaining NEKCVs fiber-to-the-premise (FTTP) network. This position is responsible for
advanced troubleshooting, field diagnostics, network maintenance, and supporting service
activations, while also mentoring junior technicians and coordinating with engineering,
construction, and ISP partners.
Job Description
Network Operations & Maintenance
Perform advanced troubleshooting of fiber optic infrastructure, including OSP and ISP
networks
Diagnose and resolve service issues related to fiber, electronics, customer drops, and network
equipment
Conduct fiber testing using OTDR, power meters, and related tools
Support preventative maintenance and emergency repairs
Installations & Activations
Support and oversee customer service activations and complex installs
Verify quality and performance of drops, splices, enclosures, and network electronics
Coordinate with ISPs, contractors, and internal staff to resolve escalated service issues
Field Leadership & Support
Serve as a technical escalation point for junior technicians
Provide guidance, training, and best-practice support to field staff and contractors
Review field work for quality control and compliance with NEKCV standards
Documentation & Coordination
Maintain accurate records of field work, test results, and network changes
Assist with updating network documentation and asset tracking
Communicate clearly with engineering, construction, and administrative teams
Safety & Compliance
Follow all safety protocols, including working at heights, confined spaces, and roadside
environments
Ensure work complies with industry standards, NEC, and applicable regulations
Education, Experience and Skills
5+ years of experience in broadband, telecommunications, or fiber network operations
Strong working knowledge of FTTP networks and fiber optic systems
Experience with OTDR testing, fiber splicing, and troubleshooting
Ability to read and interpret network diagrams and construction prints
Valid drivers license and ability to travel throughout NEKCVs service area
Ability to operate a bucket truck
Physical Requirements
Ability to lift up to 50 lbs
Ability to climb ladders and work in aerial and underground environments
Ability to work outdoors in varied weather and terrain
Benefits, Hours, And Compensation
? Benefits are competitive, including 100% health insurance for the employee and up to
75% for the family; 30 days of combined time off; dental, vision, short and long-term
disability, life insurance, and up to 3% retirement match.
? The position is full-time. On-call and overtime will be required.
? Salary range is \$70,000 to \$80,000 depending on experience.
TO APPLY Send a resume and cover letter to careers@nekbroadband.org
mailto:careers@nekbroadband.org
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