OneMain Financial Jobs

Director Control Management H/F

Rueil-Malmaison, Ile-de-France, France(Hybrid)

Job Description

International Governance and Control sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers.

The objective of the ICS Control Management Legal Entity France Market Team is to provide specialized and strategic operational risk (OR) advisory specific to product and service areas. The role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

ICS Control Management organization is looking for a Director of ICS Control Management France Market Legal Entity to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our business.

Responsibilities

The Director, ICS Control Management France Market Legal Entity will:

• Provide strategic and operational specific risk advice to ensure effective identification, quantification, communication and management of aggregate risks to the business

• Compile best practices and learnings from historical product launches and change management initiatives, and leverage to support risk identification throughout the Change management processes life cycle

• Develop and maintain robust relationships, becoming a trusted specialized 1s Line of Defence operational risk partner to facilitate cross-functional collaboration and progress towards maturity and enhancement of the control environment and risk governance

• Execute reporting and governance of controls, policies, issues management and measurements/operational risk metrics offering senior management insights into controls effectiveness and inform governance work

• Assess the needs of ICS and functional leaders to ensure sufficient understanding of Operational Risk Management (ORM) and controls

• Coordinate with product development and service delivery teams to embed ORM considerations into the product lifecycle and service operations ongoing

• Facilitate risk awareness and education within product and other teams to enhance their ability to manage risks effectively

Qualifications

Required Qualifications:

• 6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities

• Understanding of critical operational risk management lifecycle activities

• Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts

• Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards

• Experience within financial services industry

• Strong analytical and problem-solving skills, with an ability to analyse data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications:

• Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous

• Experience in at least one of the following:

• Assessing the needs of business unit leaders to ensure sufficient understanding of Operational Risk Management and controls

• Compiling and sharing best practices and learnings from historical product launches and change management initiatives

• Coordinating with product development and service delivery teams to embed operational risk considerations into the product lifecycle and service operations

• Facilitating operational risk awareness and education within product and other teams to enhance their ability to manage risks effectively

ORMCM

Non-considerations for sponsorship:

Employment eligibility to work with American Express in France is required as the company will not pursue visa sponsorship for these positions.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Info

• Job Identification 26005732

• Job Category Risk

• Posting Date 04/17/2026, 01:00 PM

• Apply Before 04/24/2026, 10:00 PM

• Job Schedule Full time

• Job Shift Day

• Locations 8-10 Rue Henri, Rueil-Malmaison, 92500, FR(Hybrid)

• Career Area Corporate Functions