OneMain Financial Jobs

Responsibilities:

• Greet and assist patients, visitors, and healthcare providers in a courteous and professional manner
• Manage patient scheduling, confirm appointments, and coordinate follow-up visits
• Answer phone calls, respond to inquiries, and route messages accurately
• Maintain patient records, both electronic and paper, ensuring confidentiality and compliance with HIPAA regulations
• Collect and process patient information, including insurance details, medical history, and consent forms
• Facilitate communication between patients, providers, and clinical staff
• Prepare correspondence, reports, and documents as needed
• Assist with billing, payment collection, and insurance verification
• Order and maintain office supplies and forms
• Support physicians and clinical staff with administrative tasks
• Monitor and resolve issues related to patient flow and office operations
• Assist with special projects or other duties as assigned

Qualifications:

• High school diploma or equivalent required; additional education or certification in medical administration preferred
• Previous experience in a medical office or healthcare setting strongly desired
• Excellent interpersonal and communication skills
• Ability to handle sensitive and confidential information with discretion
• Strong organizational and multitasking abilities
• Proficient with electronic health record (EHR) systems and Microsoft Office suite
• Familiarity with medical terminology and insurance processes
• Attention to detail and problem-solving abilities
• Professional demeanor and reliability
• Ability to work both independently and as part of a team
• Flexibility in adapting to changing office needs

Physical Requirements:

• Ability to sit, stand, and move throughout the office for extended periods
• Manual dexterity required for keyboarding and filing
• Occasional lifting of office supplies or records (up to 20 lbs)

This role supports patient-centered care by ensuring the smooth operation of administrative functions within the cardiology practice, contributing to an efficient and welcoming environment for all.