Job Information
Insight Global AV Tech Support in Rosenberg, Texas
Job Description
A local school district The AV Technology Support Technician provides day‑to‑day technical support for audio‑visual systems across the school district, ensuring that classrooms, meeting spaces, and event venues are equipped with reliable, high‑quality technology. This role supports teachers, staff, and administrators by installing, maintaining, and troubleshooting AV equipment that enhances instruction and district operations.
Provide on‑site and remote support for AV systems including projectors, interactive displays, sound systems, document cameras, microphones, and video conferencing tools.
Diagnose and resolve hardware, software, and connectivity issues in classrooms and meeting spaces.
Respond to help desk tickets in a timely, customer‑focused manner.
Install, configure, and test AV equipment in classrooms, auditoriums, board rooms, and other district facilities.
Perform routine maintenance, cleaning, and calibration of AV devices to ensure optimal performance.
Assist with equipment upgrades, replacements, and district‑wide technology rollouts.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
Experience supporting AV systems in educational, corporate, or similar environments.
Working knowledge of projectors, interactive flat panels, sound systems, HDMI/USB standards, and basic networking.
Strong troubleshooting and problem‑solving skills. Previous ISD Tech Support Experience