Job Information
Robert Half Bilingual Customer Service Representative in Rockville, Virginia
Description
Are you a skilled communicator fluent in English and Spanish? Our team is seeking a dedicated Bilingual Customer Service Representative to join a fast-paced, customer-driven environment. This is a great opportunity to make a difference by helping clients, providing solutions, and building lasting relationships.
Responsibilities:
· Manage high-volume inbound calls from residents.
· Assist community members with applications and navigating county systems.
· Provide bilingual translations for documents and conversations.
· Update and maintain resident records.
· Collaborate with internal teams to escalate cases.
Requirements
• Fluent in English and Spanish.
• 1+ year customer service or call center experience.
• Ability to handle high call volume.
• Strong problem‑solving skills.
• Basic database or CRM experience preferred.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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