Job Information
BAC aka Brevard Achievement Center Coordinator / Case Manager in Rockledge, Florida
Coordinator / Case Manager
Qualifications:
- Associates Degree in related field.
- Four or more years of experience in education and/or working with individuals with disabilities (IWD).
- Valid Drivers Licens and a clean driving record
- An equivalent combination of education, certification, training, and/or experience may satisfy the above requirements.
- Florida Department of Children and Families (DCF) Level 2 background screening
- Must have, or obtain within the first 90 days, first aid, cardiopulmonary resuscitation (CPR), and automated external defibrillator (AED) certifications and eight hours of continuing competence units (CCUs) as specified by the Agency for Persons with Disabilities (APD).
- May be required to have or obtain additional formal industry certification(s) based on area of assignment.
- Pre-employment drug screening.
PREFERRED QUALIFICATION:
- Experienced in Behavioral Management.
In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.
Summary:
Coordinates Transition Services Training program activities for BAC participants to include goal planning, work assignments, progress reports, and communications to Individuals with Disabilities (IWD) to allow them the opportunity to grow and learn within the work environment. Schedules day-to-day work activities/lessons to provide optimum efficiency and productivity.
ESSENTIAL FUNCTIONS:
The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need.
- Conduct comprehensive assessments of participants by gathering information through interviews, observations, and record reviews. This includes conducting intake assessments for new participants to identify their needs, strengths, and challenges, which will help determine suitable services and required ratios
- Provide orientation sessions/tours for new participants to explain available services, program policies, and procedures, ensuring they understand their rights and responsibilities.
- Provide various transition services to participants based on area of assignment and in accordance with the transition team plan.
- Assist with program planning and implementation activities; monitor and evaluate effectiveness; suggest improvements as needed.
- Maintain accurate documentation on individual participant objectives and progress towards goals; submit documentation to program administrators and other authorized recipients as scheduled.
- Serve as a liaison between participants and family/community members to ensure accurate and timely relay of information.
- Collaborate with transition services instructors to develop training methods and monitor participant goals.
- Through observation of participant behaviors, develop and implement corrective measures to ensure safety and emotional well-being, and resolve participant complaints and concerns, communicating any issues with appropriate parties in a timely manner.
- Plan, coordinate, and execute special events as needed, providing supervisory support to participants and/or families during events.
- Utilize internal and external case management software to document participant interactions, track progress, manage case files, and ensure compliance with regulatory standards.
- Respond to emergencies and provide behavioral strategies, including safety planning and referrals to appropriate services.
- Work collaboratively with other professionals, including healthcare providers, WSCs, and community organizations, to ensure best services for participants.
- Perform personal care tasks, including assistance with basic personal hygiene, grooming, toileting, feeding, transitioning, and am ulation.
- Provide departmental assistance as needed (e.g., staff coverage, lunch supervision).
- Coordinate and attend meetings as required to discuss participant progress and program effectiveness.
- Stay current with best practices, legal regulations, and ethical standards through continuous professional development and training.
- Work with management on special projects and assist in training new Transition Services Coordinators.
- Transports program participants to and from training sites or offsite tour locations as required.
- Assist with monthly billing and attendance processes.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of the principles, practices, techniques and professional standards in the field of habilitation services for individuals with disabilities (IWD).
Knowledge of community organizations and social service programs.
Knowledge of principles and procedures for employee support services.
Knowledge of the Health Insurance Portability and Accountability Act (HIPAA).
Operate a computer using Microsoft Office suite and applicable department/organization specific software.
Manage confidential employment information
Read, analyze, and interpret program related laws and regulations and establish necessary work processes and procedures.
Multitasking skills
Use critical thinking skills to arrive at solutions and suggest improvements to processes.
Establish and maintain effective and collaborative working relationships with those contacted in the course of work.
Drive a 10 person van.
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