Job Information
Robert Half CSC Processing Representative in Rock Island, Illinois
Description
Our client is expanding its customer operations team to support increased demand and we are recommending the best talent to contribute to their team in a Customer Service Center Processing Representative capacity.
The Customer Service Center Processing Representative role is perfect for focused, heads‑down processors who thrive in a task‑driven environment. This role of the CSC Processing Rep is critical to the processing department and ideal for someone who enjoys staying “in the zone” and moving work forward efficiently.
What You’ll Do:
Process actions from CSC worklists with attention to detail (ex: beneficiary changes, reinstatements, loans and cash surrenders)
Analyze member inquiries; determine steps for resolution; and accurately process within required timeframes
Maintain accuracy on key financial and administrative tasks
Stay productive and manage your workflow independently
Collaborate when needed by reaching out to trainers and team members
Apply now and/or contact our team today at (563) 359-7535 - Erin and Christin are great points of contact for this role!
Requirements
Who Thrives in This Role:
Self‑motivated, disciplined, and strong at managing time independently
Successful working remotely or in a hybrid environment
Not afraid to ask questions and collaborate with trainers or teammates
Prior Microsoft Teams experience (including screen sharing) is a plus
Why This Role?
If you’re looking for a role where you can focus, be productive, and work independently while still being part of a supportive team, this could be the perfect fit for you.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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