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Urban League of Rochester Operations Coordinator in Rochester, New York

Operations Coordinator

Rochester, NY (http://maps.google.com/maps?q=265+N+Clinton+Ave+Rochester+NY+USA+14605-1857)

Description

Job Status: Regular Full-Time

Reports to: President & CEO

Schedule: 35+ hours a week

Hourly Rate: $23.08 to $27.88

Job Summary

The Operations Coordinator provides administrative and operational support across multiple sites, ensuring smooth day-to-day operations. The ideal candidate thrives in a fast-paced environment, demonstrates discretion and professionalism, and possesses strong organizational and financial skills.

Job Responsibilities

  • Track, process, and pay invoices and bills on time, including vendor invoices and expense documentation; monitor due dates and prioritize urgent payments.

  • Maintain internal tracking systems and spreadsheets for financials, projects, and compliance documentation; organize documents from Teams, emails, or other sources to ensure accurate and timely updates.

  • Respond to property management requests, insurance-related items, and coordinate site visits or retrieve documents/items from multiple locations as needed.

  • Purchase supplies, liaise with vendors, and maintain professional relationships with external partners; escalate issues when necessary.

  • Coordinate communications with community partners, property managers, residents, and public agencies.

  • Provide administrative support to the CEO, including answering phones, managing emails and correspondence, scheduling meetings, preparing documents, and assisting with general office tasks.

  • Assist with maintaining accurate financial records.

  • Identify process improvements to enhance efficiency, organization, and overall workflow.

  • Perform other duties as assigned.

Requirements

  • Associate’s degree preferred, but not required.

  • 3+ years of administrative or operational support experience preferred.

  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) required.

  • Familiarity with HUD, HCR, or affordable housing regulations is a plus.

  • Property management experience is beneficial but not required.

  • Strong organizational, multitasking, and communication skills.

  • High level of discretion, professionalism, and attention to detail.

Core Competencies

  • Operational efficiency and follow-through

  • Financial accountability and accuracy

  • Time management and prioritization

  • Professional communication

  • Confidentiality and integrity

  • Ability to work independently and proactively

  • Travel required between sites

Work Environment

This position operates in a professional office setting supporting a portfolio of HUD and affordable housing properties. Occasional interaction with property sites, community stakeholders, and regulatory partners may be required.

Urban League of Rochester is an Equal Opportunity Employer. We provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, gender identity, age, sex, pregnancy, disability, national origin, sexual orientation, citizenship, veteran status, or any other characteristic protected by law.

Salary Description

$23.08 to $27.88

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