OneMain Financial Jobs

Job Title: BOH Shift Supervisor

Status: Full Time,

Location: Rochester, NY On-Site

Department: Retail

Reports to: Kitchen Manager

Job Type: Non-Exempt

Shift: Weekends and night availability required

Position Objective

The BOH Supervisor oversees BOH operations on a shift-by-shift basis, ensuring customers receive an excellent experience at the Genesee Brew House. This role is responsible for supporting and supervising staff, responding to customer inquiries and complaints, and being a liaison with FOH staff to ensure a smooth food service. This person will work with the KM to support ordering, food prep, menus, and employee scheduling and development. Report to management on BOH operations, and any ongoing issues or problems.

Key Responsibilities

• Monitor and support BOH operations on a shift-by-shift basis including the main line, prep cooks, expeditors, and dishwashers

• Maintain an excellent quality of food preparation and execution on a shift-by-shift basis

• Liaison with management and hourly employees to improve restaurant processes and environment and ensure all food safety measures are met

• Follow opening and closing procedures to ensure the kitchen is ready for service and closed down safely

• Working knowledge of all BOH programs needed for service including POS System, r365, and Compeat

• Excellent knowledge of all kitchen equipment including proper upkeep and maintenance

• Modeling proper food handling and safety at all times, and making sure BOH and FOH staff are following correct food handling and safety procedures

• Ensuring employees are following all NYS regulations and company policies

• Make decisions on staffing for the day including adding/calling off shifts, assigning work areas, and handling any absences

• Identify issues with working environments and report them to management

• During shift assist employees especially during periods of high volume

• Maintain a professional and courteous relationship with customers and coworkers that fosters an inclusive, safe, and encouraging work environment

• Monitor and maintain BOH food, uniform, and equipment inventory. Assist with ordering and invoicing of BOH COGS and supplies as needed

• Ensure all checklists and cleaning procedures are completed by staff before, during, and after shifts. Contribute to maintaining the cleanliness and organization of the Brew

• Ensure BOH employees are delivering the best service during shifts and following company policies through coaching, modeling behavior, feedback, and correction if necessary

• Contribute to menu and special development, execution and delivery

• Represent the Genesee Brand, the Genesee Brew House, and the Genesee Brew House Management team in a positive and professional manner with employees and customers

• Record and maintain accurate records including employee documentation and notes for the day in r365.

• Actively exhibit a commitment to support a diverse and inclusive work environment

  Core Competencies

• Basic computer literacy including Microsoft Office

• Willingness to obtain Serve Safe Food Safety Manager Level

• Ability to maintain stable performance under pressure and de-escalate stressful situations

  Qualifications

• High School diploma or GED

• 1+ years of experience in a high-volume restaurant in a lead or supervisory capacity

  Physical Requirements & Environmental Conditions

• Ability to stand and walk for extended periods (up to 8–10 hours per shift)

• Ability to bend, reach, kneel, crouch, and climb step stools as needed

• Ability to lift, carry, push, and pull items weighing up to 40lbs (e.g., boxes, food containers, equipment)

  Perks

• Generous Benefits with options to fit your life

• Blue4U Discounts

• Retirement Options with employer contributions

• 4 paid holidays per year

• Generous paid time off

• Technology reimbursement options

• Culture of pride and community involvement

• And of course, beer!

  In the spirit of pay transparency, we are excited to share the base hourly wage for this position is $22.00-24.00/hour, not including benefits or potential bonuses.

  Drug Testing Statement: After a conditional offer of employment, a covered employer may require job applicant to submit a drug test.

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetics, national origin, disability, or status as a protected veteran.

  The Company participates in E-Verify. Please see the attached link e to the federal government’s notice on E-Verify here. (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

  ALERT: Fraudulent Online Employment Scams

Always beware of online scams involving job offers! FIFCO USA does not make employment offers via social media or private messaging. Unfortunately, scammers have tried to collect and steal personal and confidential data by impersonating company employees. To protect yourself, never share your personal information through an insecure source online. FIFCO USA will never request any form of payment or payment information during the employment process.

For more information on this topic and helpful fraud prevention tips, please visit the FBI website at fbi.gov.