Job Information
Robert Half Collections Specialist in Rochester, New York
Description
We are looking for a motivated and detail-oriented Collections Specialist to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.
Requirements
Key Responsibilities:
Monitor accounts receivable and identify past-due accounts
Contact customers via phone, email, or mail to follow up on outstanding balances
Negotiate payment plans and resolve payment discrepancies
Maintain accurate and organized records of collection activities
Process payments and update customer accounts as needed
Work closely with the accounting and customer service teams to resolve billing issues
Prepare regular reports on collection status and aging accounts
Follow company policies and applicable laws regarding debt collection practices
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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