Job Information
Mayo Clinic Senior Program Manager-Enterprise Automation in Rochester, Minnesota
Responsibilities
Mayo Clinic has an exciting opportunity to join our Enterprise Automation program—leading a strategic portfolio spanning robotic process automation (RPA), intelligent automation, and AI-enabled workflow solutions. You will set program direction, establish governance and reporting, and partner with leaders across clinical, operational, and administrative areas to deliver measurable outcomes.
You’ll oversee a delivery team of business analysts, solutions architects, and project managers, manage dependencies and risks across multiple workstreams, and communicate progress and value to executive stakeholders. This role requires strong program leadership in complex, matrixed environments and the ability to tailor Agile and hybrid delivery practices to the organization.
The Senior Program Manager will lead the Enterprise Automation portfolio end to end—setting program direction, establishing governance, and ensuring work remains aligned to institutional priorities. You will define success measures and reporting, guide roadmap and prioritization decisions, and manage scope, schedule, budget, quality, and risk across a multi-workstream portfolio.
In this role, you will build and develop a team of business analysts, solutions architects, and project managers while enabling delivery teams through coaching and servant leadership. You will partner closely with executive sponsors, clinical and operational leaders, IT, and vendors—translating technical concepts into clear, actionable communications and driving alignment through executive-ready updates.
You will champion Agile and hybrid delivery approaches, coordinate work across teams using different methodologies, remove blockers, and support effective decision-making and conflict resolution. You’ll also lead change management and continuous improvement—tracking benefits realization and ROI, optimizing solutions after launch, and scaling reusable governance patterns and delivery frameworks.
This position has direct supervisory responsibility for the Enterprise Automation delivery team, including Business Analysts, Solutions Architects, and Project Managers. May also supervise contractor and vendor resources. Responsibilities include performance management, professional development planning, workload allocation, and team culture.
Qualifications
Bachelor’s degree in Business Administration, Healthcare Administration, Information Technology, or related field, or Master’s degree with 7 to 10 years’ experience in Project and Program Management; OR Bachelor’s degree with 18+ years’ equivalent experience
Active (unexpired) PMP certification (PMI)
Proven success leading large, complex, enterprise-wide initiatives in a matrixed organization
Experience leading programs made up of multiple interrelated projects
Skill in effective decision-making and consensus management in a committee-managed, physician-led organization
Strong program management fundamentals (scope, schedule, budget, resources, risk, change, and stakeholders)
Experience leading and developing teams (coaching, team building, and performance management)
Excellent written and verbal communication and executive-level presentation skills
High levels of emotional intelligence, self-motivation, commitment, strategic insight, and organization
Hands-on experience applying Agile methodologies (Scrum, SAFe, Kanban) in enterprise settings
Preferred Qualifications:
Master’s degree in Business Administration, Health Administration, Public Health, or related field
Program Management Professional (PgMP) certification from PMI
One or more Agile certifications: CSM, A-CSM, PMI-ACP, SAFe, or CSP
Experience in healthcare automation, intelligent automation (RPA, AI/ML), or digital transformation programs
Experience with automation platforms such as UiPath, ServiceNow, Microsoft Power Platform, or Epic integrations
Knowledge of current healthcare practice, education, research, and administration directions and challenges
Experience in operations management within a complex, multi-site healthcare organization
Exemption Status
Exempt
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended. Salary range starts at $141,024 per year.
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday - Friday
International Assignment
No
Recruiter
Adriana Semko
Equal opportunity
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.