Job Information
FANUC America Corporation Service and Installation Engineer in Rochester Hills, Michigan
Job Description
In this role as a Service and Installation Engineer, you will be responsible for installing, testing, and/or implementing state-of-the-art robotic painting solutions for general industry, heavy truck, and automotive tier suppliers; this includes a combination of robot installation, site management, system commissioning, robot programming, and onsite support. You will interface and collaborate with other members of the Automotive Component and Industrial Paint (ACP) group on projects involving the installation and implementation of paint robot solutions at end-user facilities.
You must be a customer-focused, problem-solver with the ability to work in a highly autonomous environment.
Primary responsibilities will include
Install, startup, and debug of the system/unit being installed
Support the installation through buyoff and customer acceptance
Teach, modify, and fine tune robot paths and programs
Provide prompt, professional, and courteous solutions to customer problems
Process any, and all, necessary paperwork and provide the customer/FAC with detailed descriptions of the problem(s) encountered
Provide technical support to customers and various parts of FAC including Hotline, training segments
Provide training to customer, and other FAC team members
Coordinate responsibilities, activities, parts, and schedule with Engineering Manager, Project Manager, and project team members as appropriate to ensure customer satisfaction, and the completion of service calls or projects
Follow Engineering Guidelines and other standardized procedures to comply with product specifications, laws, and regulations
Ideal candidate will have the following experience and education
Associate’s Degree or equivalent technical education; or equivalent relevant experience
3+ years of experience working in a related environment with robotics integration, installation, or service repairs
Experience with intricate mechanical and electrical repairs and troubleshooting
Proven experience analyzing and solving service, engineering, and robot installation problems
Must be conversant in at least two of the following areas: electrical, electronic, computer science, pneumatics, hydraulics, PLC, or mechanical
Ability to read and interpret prints and related technical documentation
Must have or be able to obtain a valid driver’s license
Must be able to drive throughout the organization’s service area for business as required
Preferred Qualifications
Bachelor’s Degree in related field
Customer-focused with strong communication and interpersonal skills
It’s Your Move
At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported.
We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people and are interested in being considered for a career at FANUC America, we invite you to apply today!
We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:
Medical, Dental & Vision Insurance
401(k) Retirement Program
Life Insurance
Short-Term & Long-Term Disability Plans
Tuition Reimbursement
Wellness Program
Flexible Spending Accounts
Employee Assistance Program
Flexible Benefit Dollars
Generous Holiday & Vacation Program
Equal Opportunity Employer, including disabled and veterans.