Job Information
Robert Half Patient Registration in Roanoke, Virginia
Description
We are looking for a dedicated Patient Registration Representative to join our team in Roanoke, Virginia. In this role, you will serve as a vital point of contact for patients, providing exceptional service and support in a fast-paced healthcare environment. This is a long-term contract position offering the opportunity to make a meaningful impact while growing your skills.
Responsibilities:
• Answer and manage a multi-line phone system, ensuring the smooth flow of communication
• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally
• Execute data entry tasks, keeping patient records up-to-date and accurate
• Correspond via email, providing clear and concise information to patients and team members
• Utilize strong interpersonal skills to build rapport with patients and enhance their experience
• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files
• Schedule appointments, ensuring a well-coordinated flow of patients
• Adapt to varied shifts, demonstrating flexibility and commitment
Requirements
• Previous experience in a customer-facing role, preferably in a call center or healthcare setting.
• Familiarity with basic medical terminology and patient billing processes.
• Strong communication skills, both verbal and written, with a focus on empathy and professionalism.
• Ability to work effectively in a fast-paced, rotating schedule environment.
• Strong organizational skills and attention to detail for maintaining accurate records.
• Able to work an on Saturdays from 11am-11pm, Sundays and Mondays from 11am-5pm, and Tuesdays from 11am-11pm
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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