Job Information
Robert Half Project Manager in Richmond, Virginia
Description
Position Overview
We are seeking an experienced Project Manager 3 – Document Imaging & Management to lead enterprise document management initiatives for a large-scale government environment. This role is ideal for a seasoned professional with deep expertise in document capture, workflow automation, and AI/ML-driven document processing.
The selected candidate will assess current-state document workflows, identify inefficiencies, and implement scalable solutions to improve accuracy, reduce manual effort, and enhance operational performance. This role will also serve as a subject matter expert (SME) for document management technologies and oversee enterprise-wide document intake, classification, routing, and storage processes.
Key Responsibilities
Program Leadership & Team Management
- Lead, mentor, and manage a team of document management professionals
Business Process Improvement
- Analyze current document workflows to identify inefficiencies and bottlenecks
Document Capture & Routing Technologies
- Serve as SME for document capture platforms such as RightFax and Kofax
Enterprise Content Management (ECM)
- Manage and optimize ECM/EDMS platforms (e.g., Laserfiche, IBM FileNet, OnBase)
AI/ML & Automation
- Implement AI/ML solutions for document classification, OCR enhancement, and data extraction
Stakeholder Engagement
Gather and translate business requirements into technical solutions
Requirements
Required Qualifications
Bachelor’s degree in IT, Business Administration, Computer Science, or related field (Master’s preferred)
10+ years of program or supervisory experience in document/content management
7+ years of experience with:
Enterprise ECM/EDMS platforms (Laserfiche, IBM FileNet, or Hyland OnBase)
AI/ML-based document classification and intelligent automation
Business process design and documentation (SIPOC, flow diagrams, etc.)
OCR/ICR, forms processing, and document capture technologies
Project management methodologies (Agile, Waterfall, or hybrid)
5+ years hands-on experience with RightFax, Kofax, or similar platforms
Proven experience managing teams and multiple concurrent initiatives
Strong analytical, problem-solving, and communication skills
Experience gathering requirements and translating them into technical solutions
Preferred Qualifications
PMP, PgMP, or equivalent certification
Lean Six Sigma Green Belt or Black Belt
Certified Information Professional (CIP) or Certified Records Manager (CRM)
Experience with RPA tools (UiPath, Blue Prism, Automation Anywhere)
Knowledge of compliance frameworks (HIPAA, SOX, FOIA, NARA)
Experience with cloud-based ECM platforms and migration strategies
Technology Doesn't Change the World, People Do.®
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