OneMain Financial Jobs

Full-time-NC

Richmond Hill, NY, US

Salary Range: $29.14 To $32.14 Hourly

Outreach Development Corporation

Outreach is a non-profit organization that helps people address the issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training and tools to build healthy lives. Our mission is to inspire individuals and families to achieve a life of unlimited potential. For more information, please visit www.opiny.org .

Position: Senior OTI Coordinator

The Senior OTI provides administration of OTI’s CASAC training program, under the direction of the Administrative Manager.

Job Scope

• Provide administration and oversight of the OTI CASAC program, including, but not limited to:

· Recruitment and marketing of CASAC Training Program, as well as timely response to inquiries into the program, and processing applications.

· Collects and tracks data required for grant reporting; provide summary reports reflecting the goals and outcomes of the grant requirements, and how funds received were utilized.

· Scheduling and conducting admissions interviews.

· Sending acceptance letters and payment contracts, processing payments.

· Interviews all prospective students for admission to OTI CASAC program and makes admission and scholarship decisions as a member of the Admissions Committee. Ensures that appropriate documentation is completed, that students are oriented to class, and have access to necessary documents and calendar.

· Addressing and managing student issues and inquiries.

· Interfaces with bookkeeping to bill grant for scholarship deliverables and tracks expenditures.

· Setting up and oversight of OTI functions in Digital Chalk Learning Management System (LMS).

· Assisting students, staff, and faculty to use the LMS.

· Setting up classes, entering student attendance, tracking completion of assignments and program, and billing in LMS.

· Monitoring of student payments and balances; working with students to ensure timeliness of payments.

· Ensures that student files are complete, up to date and are in compliance with all OASAS, Outreach and other applicable standards, regulations and funding requirements.

· Responds to inquiries and requests from alumni for certificates and transcripts.

· Ensures that students are notified of outstanding items that need to be completed prior to program completion and directs them to the appropriate staff/faculty member if needed.

· Preparation of reports on numbers of students in training, on leave, by scholarship

· Utilizes electronic administrative systems (including, but not limited to Digital Chalk LMS, Web-Ex, Zoom, Microsoft 365 One Drive, Outlook calendar, Adobe Acrobat) to maximize effectiveness & efficiency, and to assure access to data & information between sites & remotely.

· Trainers are notified and reminded of scheduled training; confirming instructors no later than one week ahead of the scheduled training to ensure appropriate delivery of OTI classes.

· Provides administrative support on live and virtual classes, opening the class and troubleshooting any student or trainer difficulties. Providing back up of the entire class if needed.

· Administer and proctor student online examinations.

· Provides oversight of the quality of OTI services and the performance of instructors and other consultants (job prep, intern supervision), reviews instructor evaluations, and in consultation with the director, provides feedback and direction to faculty to ensure services to students are consistent with OTI standards.

· Interfaces with and maintains relationships with ACCES-VR, and other funding agencies/vendors and ensures all updates and reports are provided, as required.

· Ensures eligible students are participating in career prep and/or internship supervision.

· Ensures timeliness of consultant invoice process and interfaces with bookkeeping/fiscal staff on all fiscal related issues.

· Ensures communication of relevant issues to OTI staff, students and teaching faculty.

· Ensures quality of customer interactions online, by phone and in person.

Each role at Outreach has identified production and outcome goals. These goals may be stated as a number or as an outcome within an identified time frame. These goals are intended to provide each job holder the knowledge they need about expected performance. Accomplishments against these goals will be a discussion point in the annual evaluation.

Standard Criteria:

· Interacting with staff, clients, students and visitors in a courteous, professional and respectful manner that is consistent with the agency’s mission and values.

· Producing accurate, neat and thorough work.

· Prioritizing and planning work time efficiently; effectively managing competing demands and dealing with changes, delays and unexpected events.

· Understanding and consistently complies with agency policy and procedures (including time and attendance, dress code, etc…).

· Supporting a positive work atmosphere by behaving and communicating in a manner that allows the employee to get along with clients, students, coworkers and supervisors.

· Communicating (in writing as well as orally) clearly and concisely

· Illustrating flexibility and adaptability in role and function when circumstances warrant; (demonstrates openness to assist in needed responsibilities in evolving situations).

· Maintaining appropriate boundaries, ethics and professionalism; complying with agency, OASAS and other professional code(s) of ethics; seeking supervision when challenges arise.

• Collaborates with:

All members of the OTI Team

Supervised by

Administrative Manager

Qualifications

• High School Diploma

• Associates or Business Skills training is desirable

• proficiency in Microsoft Office

• Adobe Acrobat

• Google Docs/Forms/Sheets

  Position Status

  This is a full-time nonexempt position. This position can be hybrid after successful completion of probationary period. Onsite location is Richmond Hill, Queens.

  Work Environment

  This job operates in a professional office environment and outside in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to travel among assigned sites and locations as needed.

  The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

  Outreach is an equal opportunity employer. The agency does not discriminate on the basis of race, color, gender, socio-economic status, marital status, national or ethnic origin, age, religion or creed, disability, or political or sexual orientation. Diversity is celebrated as a strength at Outreach.