Job Information
GESA CREDIT UNION Mortgage System Administrator II in RICHLAND, Washington
Take a leap and join our team!
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
*Get to know us: *About - Gesa Credit Union{rel="noopener noreferrer" target="_blank"}
Role Summary:
Under the direction of the AVP of Home Loan Operations, the Mortgage System Administrator II will be responsible for the administration, configuration, customization, optimization and support of all programs and systems utilized by the Mortgage Department. This role includes troubleshooting, researching, communicating technical issues, configuring systems to meet business needs, testing to ensure data integrity, and providing user support. The Mortgage System Administrator II will work closely with internal business stakeholders to meet business needs and objectives to ensure optimal performance of all systems. This position has advanced, wide-ranging job knowledge.
What You Will Be Doing:
Manage and maintain the Mortgage LOS (Loan Origination System), ensuring optimal performance.
Configure and customize the Mortgage LOS to meet the needs of various business units including origination, processing, underwriting, and closing.
Implement and maintain user roles, security settings and system access permissions.
Manage integrations between the Mortgage LOS and various vendors (e.g., FNMA, credit/flood providers, partner exports, etc).
Ensure seamless data flow and communication between the Mortgage LOS and integrated systems.
Assist in the evaluation and implementation of new technologies and third-party solutions that enhance the Mortgage LOS.
Stay up to date with Mortgage LOS updates and releases assessing their impact on current operations.
Plan and execute system upgrades, including testing and deployment of new features and enhancements.
Manage the Mortgage Service Desk Ticketing System. Provide user support fo