Job Information
GESA CREDIT UNION Loan Processor I in RICHLAND, Washington
Take a leap and join our team!
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
*Get to know us: *About - Gesa Credit Union{rel="nofollow"}
Role Summary:
The Loan Processor I ensures that approved loan applications are processed, prepared, and funded in a timely manner, meeting all credit union and regulatory requirements.
*What You Will Be Doing: *
- Review and process all necessary loan documentation for loan completion with extreme accuracy and adherence to compliance expectations
- Perform loan audits/reviews on consumer loans to ensure accuracy, adherence to policies and procedures
- Establish, maintain, and update files, databases, and records for reporting
- Provide member support on completing loan documents
- Fund loans
- Communicate with member(s) via email, phone or in person
- Utilize existing procedures and sound judgement to solve routine or standard problems
- Utilize resources to develop knowledge of policies and procedures
- Ability to work independently with moderate supervision and be a team player
- Ability to multi-task and work with a sense of urgency in a high volume and sometimes stressful work environment
- Attend credit union training sessions, conferences and seminars as approved by Manager to expand professional knowledge
- Work varying shifts as assigned for open hours Monday through Saturday. Work at the branch location deemed by the Credit Union to support credit Union business needs
Contribute to effective department and Credit Union operations by performing other related duties as assigned
About You:
- Basic familiarity of a financial institution's products and services, preferable in a credit union environment
- Comprehensive knowledge of credit union history and its philosophy
- Actively participates in community outreach events
Qualifications
What You Will Need:
- Minimum of one (1) year of similar or related experience
- Minimum of two (2) years of customer service experience
- High school diploma or equivalent
- Demonstrated ability to communicate with members or dealers about risk-based lending scores, loan documents, rates, loan decisions and credit union policies and procedures.
- Basic knowledge of lending products, services, and processes
Proficiency in MS Office applications (Word, Excel, and Outlook) and multiple software used to perform duties
Our Team Member Value Proposition:
In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:
Competitive Pay
Medical, Dental, Vision, and Life Insurance
20 days/year of Paid Time Off -- Plus 10 Paid Holidays!
401(k) Match
Incentive Program
Tuition Assistance and Student Loan Repayment
Commuter Benefits
Paid Time Off to Volunteer in the Community
Product discounts
Engaging Work Environment
Rewards and Recogniti