Job Information
Cambia Health Solutions Stop Loss Producer Relations Administrator II in Renton, Washington
Stop Loss Producer Relations Administrator II Work a remote schedule Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's dedicated team of Stop Loss Producer Relations Administrator II is living our mission to make health care easier and lives better. As a member of the Stop Loss team, we are Responsible for all producer relations activities which includes responding to agent questions and optimizing the agent experience with Cambia - all in service of creating a person-focused health care experience. Do you have a passion for serving others and learning new things? Do you thrive as part of a collaborative, caring team? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: Producer Relations Administrator II would have a Bachelor's Degree in business or related field preferred and 7 years of experience in healthcare administration, sales or project management or equivalent combination of education and experience. Required Licenses, Certifications, Registration, Etc. * Producer Disability & Life license is preferred. Skills and Attributes: * Ability to effectively interpret policies and procedures and communicate complex topics and related content to internal and external customers. * Strong organizational and time management skills with the ability to manage workload independently. * Ability to think critically and make decisions within individual role and responsibility. * General computer skills including use of Microsoft Office products and Customer Relationship Management (CRM) software. Familiarity with health care documentation systems. * Strong verbal, written and interpersonal communication and customer service skills. * Demonstrated ability to coordinate multiple projects simultaneously with a high level of accuracy. * Knowledge of corporate and state policy regarding appointment of insurance producers, preferred. * Progressive experience in producer relations activities * Ability to effectively interpret complex policies and procedures and effectively communicate these complicated topics and content to internal and external customers. * Ability to conduct producer relations activities for two or more states. * State Producer license for in the state(s) where producer relations activities are supported, is preferred * Ability to understand, reconcile, track and monitor complex systems. * Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired * Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired What You Will Do at Cambia: * Accountable for agent appointment requirements, contracting and appointment intake, maintenance of producer files, and processing online producer portal applications. * Verification of producer information for internal and external customers. Provides timely information to our agents, producers and brokers on programs, requirements and agent educational opportunities. * Verifies producer appointments for the payment/bonus process to ensure producer eligibility for payment. * Researches, documents and communicates to producers for resolution of payment issues and producer appointment issues. Researches and responds to commissions related issues and coordinates commission payments with Sales. * Accountable for processing and coordinating all producer changes, licensing and renewals. Monitors and reports employee producer licensing to sales management. Notifies sales staff of new producer appointments. * Contributes and reviews content for internal and externa