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*Get to know us:  *About - Gesa Credit Union{rel="nofollow"}

Role Summary:

Under the direction of the VP of Home Loans the Production Manager will direct, manage, and coordinate the functions of the Home Loan origination team located in the region assigned.  Directly manages the production, activities, performance, operations, and compliance of the Home Loan origination team. Candidates for this position should be proficient in their ability to read, understand and communicate deficiencies with legal entity formation documentation. Candidate must have above average working knowledge and understanding of title reports, appraisals and documentation that perfects the Credit Union's lien position.

What You Will Be Doing:

Contributes to the organizations mission statement and goals by providing the highest quality of service, treating each person professionally, with warmth, courtesy and respect, cross-selling additional services, and making a personal effort to make members feel they belong and are important to Gesa Credit Union

Oversees the Internal Home Loan Officers (IHLO), as assigned production, including # of sales, cross sales (if applicable), pipeline management, efficiencies, and effectiveness

Overall responsibility for the achievement of assigned Loan Officers meeting production goals

This position requires strong organization skills, the ability to multi-task and perform well under pressure to meet multiple and occasionally short deadlines to facilitate the fulfillment of the loan by collaborating with the loan officer, credit analyst and loan processors

Interview, train, evaluate, supervise, schedule, coach and develop regional staff as needed to provide responsive and professional service to our membership

Provide recommendation to management of changes to products, loan policies and procedures by following lending laws and regulations

Maintain thorough and current knowledge of the Conventional, Jumbo's, Construction, FHA, FNMA, HUD, VA and other investor requirements; recommend changes as necessary to the Credit Union policy manual

Ensure IHLOs are actively engaged with their assigned branch teams by attending staff meetings, providing training on Home Loans, and consistently communicating with the team

Distribute and manage leads to the IHLOs, which include but not limited to Internet, Credit Monitoring, Branch, and phone

Monitor various assigned reports

Assist IHLOs in developing and executing a business plan for their area that aligns with Gesa Credit Union's Strategic plan

Conduct Annual Reviews and help set goals

Recognize problems with both structuring and quality of loan files.  Assist in training and problem solving to improve service offered by Gesa, address complaints and resolve problems

Is familiar with all regulations governing credit union lending, with particular emphasis on rules and regulations governing real property lending on home loans and on home equity loans

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