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HG Staffing LLC The Pool Supervisor - Full Time Varies in Reno, Nevada

POSITION: The Pool Supervisor

SCHEDULE: Full Time

LOCATION: Reno, NV

SALARY:$19.00 Hr.

TO APPLY:

Direct Link -https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=GRANDSIERRARESORTandcws=54andrid=25219

Careers Page -https://www.grandsierraresort.com/careers/

Please note, employers may clohttps://www.grandsierraresort.com/careers/se jobs on the website at any time.

SUMMARY:

The Grand Sierra Resort is seeking a talented and qualified individual to serve as a Supervisor for The Pool. In this role team member will be responsible for all department operations, providing superior customer service to all guests according to the GSR service standards, managing all levels of staff, resolving guest issues appropriately, supporting all other staff and management, and maintaining cleanliness of all areas in accordance with department standards. This role requires a strong knowledge of the GSR resort and its amenities with the ability to promote our various offerings and products at all opportunities.

MINIMUM/PREFERRED REQUIREMENTS:

  • Minimum age requirement 21 years old.
  • 1-2 years previous experience in a supervisory role in the hospitality industry or pool setting preferred.
  • Exceptional oral and written communication skills with the ability to read, write, and speak English.
  • Ability to respond to questions effectively and present information in a clear and professional manner.
  • Must be able to work outdoors in a variety of weather conditions including extreme temperatures, wind, rain, as well as noise, dust, fumes, etc. associated with a pool environment.
  • Must possess excellent time management, problem solving and organizational skills with the ability to prioritize and complete tasks quickly and efficiently.
  • Must be able to work all shifts including holidays, nights, and weekend hours as business needs dictate.
  • Must have a strong knowledge of various systems including but not limited to; AS400, Microsoft Office, HOT SOS, Kronos, and Info Genesis POS.
  • Ability to work under pressure in a high-volume outlet ensuring guest satisfaction.
  • Must be able to meet all physical requirements to successfully perform job duties.
  • Provides clear direction, establishes goals and appropriate time frames, manages overall guest satisfaction, and monitors progress to achieve desired results
  • Any additional requirements to be determined based upon the needs of the hotel and or management.

EDUCATION and/or EXPERIENCE

  • Minimum 1 - 2 years' experience in hospitality, pool setting, or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

CERTIFICATES AND LICENSES

  • Must be able to maintain appropriate Gaming License and Alcohol Awareness card.

PHYSICAL DEMANDS

  • While performing the duties of this job, the team member is constantly sitting, standing, walking, reaching overhead, bending over, frequently crouching, and kneeling during the duration of their shift.
  • Must be able to push/pull 50lbs or less frequently and 100lbs or less occasionally.
  • The team member will constantly have repetitive use of both feet. Team member will constantly have repetitive use of their dominant hand, occasional use of their non-dominant hand, and constant light grasping motions. Team member will have occasional use of firm/strong grasping motion. Finger dexterity of both hands will be frequently required.
  • Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
  • The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • WORK ENVIRONMENT

Work pe formed indoors and outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts in possible confined areas around computer equipment, mechanical equipment, and other electrical devices.

Team Member may be around flame/heat generated devices.

The noise level in the work environment is usually moderate to loud.

Team Member may be exposed to extreme

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