Job Information
HG Staffing LLC Security Dispatcher Full Time Day in Reno, Nevada
POSITION:
Security Dispatcher-Grave Shift
SCHEDULE:
Full Time/Day
LOCATION: Reno, NV
SALARY: $22.00Hr
TO APPLY:
Direct Link -https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=GRANDSIERRARESORTandcws=54andrid=25404
Careers Page -https://www.grandsierraresort.com/careers/
Please note, employers may close jobs on the website at any time.
MINIMUM/PREFERRED REQUIREMENTS:
Excellent communication skills, both verbal and written
Strong attention to detail and ability to multitask in a fast-paced environment
Proficient in using computer systems, including CAD software and Microsoft Office Suite
Remain calm under pressure and make quick decisions
Strong problem-solving skills and ability to think critically
Effective conflict management skills
Ability of simple math and complex reading, writing, and task completion skills is required.
Must have the following skills: clerical, compiling, coordination, analyzing, supervising, instructing, precision working, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
Must be a minimum of 21 years of age.
EDUCATION AND/OR EXPERIENCE
Previous experience in dispatching, loss prevention, or surveillance is preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
CERTIFICATES AND LICENSES
Must be able to maintain appropriate Gaming License and Alcohol Awareness card.
PHYSICAL DEMANDS
While performing the duties of this job, the team member may be constantly sitting, standing, occasionally walking, reaching overhead, bending over, crouching, kneeling, climbing and balancing during the duration of their shift.
Team member must be able to lift/carry and push/pull up to 75lbs occasionally.
The team members will constantly have repetitive use of both feet and hands and require frequent light and occasional firm/strong grasping motions. Finger dexterity of both hands will be constantly required.
Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Work performed frequently indoors alone or with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other electrical devices.
Team Member may be exposed to confined areas and dirt/dust.
The noise level in the work environment is usually moderate to loud.
Team Member may be exposed to fumes/odor and/or secondhand smoke.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
JOB RESPONSIBILITIES/DUTIES:
Receive and prioritize incoming calls from various sources, including emergency services, customers, and internal staff
Gather relevant information from callers to assess the nature of the situation and determine appropriate response
Dispatch appropriate personnel, such as law enforcement officers or service technicians, to designated locations
Maintain accurate records of all calls received and actions taken
Monitor CCTV cameras and surveillance systems to identify potential security threats or incidents
Collaborate with other departments to ensure efficient coordination of resources
Provide clear and concise instructions to field personnel regarding assignments and priorities
Utilize computer-aided dispatch ( AD) systems and other software applications to document incidents and generate reports
Handle escalated calls or complaints with professionalism and effective conflict management techniques
Any other duties as assigned within the scope of this position.