Job Information
HG Staffing LLC IT Application Support Specialist Full Time Days in Reno, Nevada
POSITION:IT Application Support Specialist SCHEDULE: Full-Time/Days LOCATION: Reno, NV SALARY:$24.00 -$26.00 Hr.
TO APPLY:
Direct Link -https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=GRANDSIERRARESORTandcws=54andrid=24675
Careers Page -https://www.grandsierraresort.com/careers/
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SUMMARY:
The IT Application Support Specialist will provide technical assistance and support to various system users including identifying and resolving system issues, creating or updating SOPs, creating and maintaining access roles and groups, and adding or terminating user access.
MINIMUM/PREFERRED REQUIREMENTS:
Experience working with enterprise applications, including: (preference)
- Casino Management systems (Konami Synkros)
- Everi Promotion and Enrollment kiosk
- Lodging Management systems (iSeries - Agilysys LMS)
- Document Management system (Agilysys - Datamagine)
- ERP systems (iSeries - Infinium)
- Payroll/Time Clock systems (Unifocus)
- Procurement Sourcing systems (iSeries - Stratton Warren)
- Point-of-Sale (windows - Infogenesis)
Hands on experience working in integrated development environments, including systems outlined above.
Knowledge of Windows Operating Systems
Familiarity with SQL Server and SQL Server Management Studio
Experience with OS400 operating systems.
Familiarity with the Casino and Hospitality industry.
Hands-on software troubleshooting experience.
Knowledge of applicable data privacy practices and laws.
Strong written and oral communication skills; Strong interpersonal skills.
Flexible and adaptable in regards to learning and understanding new technologies.
Conduct research into software-related issues and products.
Technically proficient; Self-motivated and directed; Keen attention to detail; Proven analytical and problem-solving abilities.
Effectively prioritize and execute tasks in a high-pressure environment. Work both independently and in a team-oriented, collaborative environment.
EDUCATION and/or EXPERIENCE
College degree in the field of computer technology or equivalent work experience.
CERTIFICATES AND LICENSES
Must obtain and maintain appropriate licensing with the Nevada Gaming Board and Alcohol Awareness Card.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management,team membersand others. Is regularlyrequired to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to25pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
Work performed indoors and outdoors. The noise level in the work environment is usually moderate. Team Member may be exposed to odor and secondhand smoke.Overtime hours may be required to meet project deadlines. Some travel may be required for the purpose of off-site software installation.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
JOB RESPONSIBILITIES/DUTIES:
Primary duties and responsibilities include, but are not limited to, the following:
As is