Job Information
HG Staffing LLC Housekeeping Floor Manager Full Time Days in Reno, Nevada
POSITION: Housekeeping Floor Manager
SCHEDULE: Full Time/Day
LOCATION: Reno, NV
SALARY: $55,000 yr.
TO APPLY:
Direct Link -https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=GRANDSIERRARESORTandcws=54andrid=24968
Careers Page -https://www.grandsierraresort.com/careers
Please note, employers may close jobs on the website at any time.
SUMMARY:
It is the primary responsibility of the Housekeeping Floor Manager to oversee and ensure the smooth operation of assigned housekeeping areas.In this role they will ensure the housekeeping team in the tower has all the needed items to complete assigned rooms in a timely manner. They will deliver prompt, courteous and team minded service throughout the entire resort and adhere to all Grand Sierra Resort standards.
MINIMUM/PREFERRED REQUIREMENTS:
Must be a minimum of 18 years of age
Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the needs of the Hotel.
Must be able to listen and respond to guest inquiries in a positive and professional manner.
EDUCATION and/or EXPERIENCE
Previous Housekeeping management experience preferred.
Any combination of education, training, or experience listed that provides the required knowledge, skills, and abilities.
PHYSICAL DEMANDS
Must be able to maintain the physical stamina and mental attitude to work under pressure in a fast-paced casino environment as well as deal effectively with customers, management, team members and others.
Is regularly required to sit; stand; walkand move through all areas of thehotel;speak and hear; use hands to finger, handle, or feel.
Must be able to stand for 8 hours at a time.May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull.
Team Membermust consistently be able to lift and/or move/pushup to50pounds.
Team member must be able to operate vacuum cleaners, dustpans and brooms.
Team Member must be able to tolerate cleaning chemicals and the smell and residue of those chemicals used.
WORK ENVIRONMENT
Work performed indoors, in climate controlled environment. The noise level in the work environment is usually loud. Employee may be exposed to odor and secondhand smoke.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB RESPONSIBILITIES/DUTIES:
Oversee and ensure the smooth operation of assigned area to include rooms cleaned efficiently and correctly, all guest facing areas maintained and tools and supplies needed to do their jobs is readily available
Supervise, train, direct, and assist all Team Members assigned to the area
Assist in keeping the property OSHA compliant, as well as proper chemical usage and biohazard material handling and injury prevention.
Distribute workload fairly and evenly to those assigned to the station
Ensure VIP rooms and guests are properly assigned and executed on
Conduct daily briefing/pre shifts and schedule meetings with Guest Room Attendants and House Attendants
Communicate with the housekeeping department and outside departments via Microsoft Outlook and Microsoft Teams
Follow up on any outstanding work orders for assigned areas
Ensure cleanliness of rooms, guest access areas, lockers, linen rooms and supply closets
Ensure PAR levels of supplies are maintained on all Floors assigned to ensure a proper working environment for the team
Perform daily guest room inspections in accordance with department standards
Perform frequent and consistent visual inspections of guest rooms and assigned public areas
Monitor Guest Room Attendants and House Attendants work productivity and communicate any area below departme tal standards to the Director of Housekeeping
Coach and counsel Team Members that violate department policies, practices, or procedures; provide reg