Job Information
Keolis North America Dispatcher - Reno in Reno, Nevada
POSITION: Dispatcher - Reno
Requisition Number:DISPA005944
SCHEDULE: Full Time
LOCATION: Reno, Nevada;This is an on-site position.
SALARY: $27.73 per hour, with a scheduled increase to $39.67 per hour effective in July.
TO APPLY:
Direct Link: https://recruiting.ultipro.com/KEO1000KCS/JobBoard/1e6b743f-ed4b-4dd4-9c03-44d18e048af1/OpportunityDetail?opportunityId=14c0bca0-1f67-4299-aee6-b53b0e179761
Career Page: https://www.keolisna.com/careers
Please note, employers may close jobs on the website at any time.
SUMMARY:
The Dispatcher position is directly responsible, under supervision, to provide communication and support services to drivers and clients.
MINIMUM/PREFERRED REQUIREMENTS:
Knowledge and Experience
- High school diploma or G.E.D
- 3 Years of field experience of equivalent.
- Must have valid driver license. CDL Class B preferred.
- Microsoft Office systems experience
- Multiline phone experience
- Experience working in a highly fast pass.
- Experience working in a highly stressful position.
- Effective oral and written communication skills.
- Ability to effectively interpret contract rules and requirements.
- Experience in Problem solving.
Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. If applying for a safety sensitive position, it may require a physical examination.
Skills
- Multitasking
- Good Judgement skills
- Demonstrated excellent written and oral communications and organizational skills.
- Ability to handle stress, including emergency situations.
- Computer skills, frequent use of Keyboard and Mouse.
- Ability to effectively decipher maps.
- Reasoning skills and Decision making.
- Contract interpretation skills
- Excellent organization and multi-tasking skills
- Must be able to bend, twist, reach, stretch and lift up to 30lbs.
JOB RESPONSIBILITIES/DUTIES:
Job Information
Supervise drivers in directions and immediate situations.
Coordinates dispatching of drivers by receiving and transmitting radio calls.
Inputs and retrieves computer data quickly.
Answers questions and provides information to the drivers and clients over the telephone.
Makes entries into automated computer system.
Maintains accurate, up-to-date files and logs.
Assists drivers in ensuring clients are delivered in a timely manner.
Handle emergencies as they arise.
Assemble schedules for the following day of service.
Clearly document all cancellations and no shows.
Assist in other departments as needed.
Effectively communicate any problems or issues with managers as situations arise.
Creative thinking, problem solving, reasoning, and decision-making abilities.
Email and Internet Microsoft Office Applications Suite
May be able to sit for 6+ hours a day.
Must use computer keyb