Job Information
R C Willey Home Furnishings Delivery Customer Service Associate in Reno, Nevada
POSITION:Delivery Customer Service Associate
SCHEDULE: Full time
LOCATION: Reno, NV
SALARY: $18 per hour
TO APPLY:
Direct Link-https://www.rcwilley.com/Get-Jobs?keyword=anddepartment=0,1,2,3,4,5,6andlocation=17
Careers Page-https://www.rcwilley.com/Get-Jobs?keyword=anddepartment=0,1,2,3,4,5,6andlocation=17
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SUMMARY:
RC Willey is seeking a friendly and detail-oriented person to provide excellent customer service for our Delivery Department and ensure smooth transactions. In this fast-paced role, youll receives and responds to a wide variety of customer calls, including questions, concerns, delivery, sales, and service issues. Were looking for team-focused individuals who are committed to accuracy, efficiency, and upholding RC Willeys high standards of service and professionalism.
MINIMUM/PREFERRED REQUIREMENTS:
- Must enjoy a fast-paced environment.
- Excellent customer service and problem-solving skills
- Good working knowledge of R.C. Willey customer service policies and procedures
- Ability to show initiative and handle difficult situations with customers and customer complaints
- Must be able to multi-task, pay attention to details and follow-through with assigned tasks.
- Must be dependable and self-motivated.
JOB RESPONSIBILITIES/DUTIES:
- Receives and responds to a wide variety of customer calls, including questions, concerns, delivery, sales, and service issues.
- Provide phone assistance to delivery, customer service and store departments.
- Follow-up with customer issues and service request in a timely and professional manner.
- All other duties to be assigned.