Job Information
KeyBank Sr Analyst, Payments Risk - Shadow Risk Monitoring in Remote, United States
Location:
For Those Who Work At Home, Ohio
JOB BRIEF
The Sr. Analyst, Payments Risk- Shadow Risk Monitoring performs functions in support of Key Merchant Services and Integrated Payments ISO and Payment Facilitator program. Responsibilities include merchant onboarding and ongoing merchant risk monitoring. Responsibilities also include oversight of merchant onboarding and ongoing merchant risk monitoring conducted by clients within Integrated Payments.
ESSENTIAL JOB FUNCTIONS
Key Deliverables:
Daily merchant risk reviews and investigations
Review and decision concurrence requests for new applications, funding holds and releases and follow-up
Monitor daily suspended transactions
Oversight reviews of client's merchant onboarding and risk monitoring results; initiating independent underwriting and risk investigations when necessary
Prepare monthly client metrics reporting on chargebacks, returns, and losses
Card Network compliance oversight of client's portfolio including web monitoring, Data Integrity, MATCH
Manage Card Network registration and implementation requirements
Prepare monthly key performance indicators for Card Network compliance requirements
Contribute to oversight meetings with internal risk and compliance partners
Clearly communicate with internal staff regarding pending merchant applications and requests for additional information
Clearly communicate with clients and external partners regarding merchant investigations, requests for information, and risk decisions
Assist with new client due diligence and approval
REQUIRED QUALIFICATIONS
Bachelors Degree or equivalent work experience
Experience with Aperia required
5 - 7 years credit risk or Merchant acquiring risk experience; Merchant acquiring risk highly preferred
Understanding of credit risk, fraud, and risk mitigation practices
Ability to analyze merchant details and provide recommendations for approval or decline based on credit policy
Ability to communicate risk decisions to internal stakeholders, clients, and merchants
Understanding of various sales distribution models
Experience with suite of Microsoft Office applications: (Basic Excel, Word, PowerPoint, etc.)
PREFERRED QUALIFICATIONS
Ability to analyze merchant activity trends and investigate suspicious activity
Ability to effectively escalate and present risk-mitigation recommendations to risk leaders
Experience complying with Card Network rules and requirements
Understanding consumer harm indicators
COMPETENCIES/SKILLS
Expertise in merchant acquiring credit and risk management
Knowledge of merchant boarding systems and processes
Knowledge of merchant acquiring risk systems including external tools such as e-commerce monitoring
Effective communication and presentation skills
Analytical and organizational skills
Financial credit risk analysis a plus
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
This position is eligible to earn a base salary in the range of $75,000 to $95,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here (https://www.key.com/about/careers/working-with-us/benefits.html) for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 04/18/2026
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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