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Levi, Ray & Shoup, Inc. SaaS Support & Release Coordination Specialist in Remote, United States
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Added Apr 21, 2026 SaaS Support & Release Coordination Specialist (46081) Remote, Remote | Part-time Apply (https://evoportalus.tracker-rms.com/LRS/apply?jobcode=46081&shownonlrs=True)
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What to do if you suspect fraud:
If you receive a suspicious offer or communication claiming to be from us, do not share any personal or financial information. You can notify us using our contact page atContact Levi, Ray & Shoup, Inc (https://www.lrs.com/contact/) .
IMPORTANT NOTES:
All legitimate correspondence from our recruiting team will only come from an email address ending in @lrs.com. We do not use generic domains like @gmail.com, @yahoo.com, or @outlook.com.
Weneverconduct interviews solely via text-based chat on Microsoft Teams, Telegram, or WhatsApp. All virtual interviews involve a scheduled video or phone call with a member of our team.
LRS willneverask a candidate for payment, fees, or to purchase equipment (e.g., laptops, software) as a condition of employment.
All genuine job opportunities are listed directly on our official careers portal atCareers (https://jobs.lrs.com/) .
Job Description
Codeworks, an LRS company, is seeking a Part‑Time SaaS Support & Release Coordination Specialist for a contract opportunity supporting one of our client partners. This role offers the opportunity to contribute to reliable software releases and ongoing platform support in a collaborative, remote environment.
Our client is seeking a professional with technical support experience to provide part‑time assistance with software release coordination and ongoing SaaS platform support. This role collaborates with customers, product teams, and engineering partners to support reliable software deployments and consistent user support.
Key Responsibilities
Assist with scheduling, coordinating, and communicating software releases with internal teams and customers
Perform pre‑release readiness checks, including test environment validation, smoke testing, and feature flag verification
Support post‑release monitoring to confirm successful deployments and identify potential issues or rollback indicators
Maintain and update release notes, change logs, and internal documentation
Approximately 1–3 years of experience in IT support, help desk, or SaaS application support (or equivalent experience)
Familiarity with software release processes, versioning practices, and CI/CD concepts
Experience using ticketing and collaboration tools such as Jira, Zendesk, ServiceNow, or Microsoft Teams
Clear written and verbal communication skills for working with both technical and non‑technical stakeholders
Ability to manage multiple tasks and adjust priorities in a dynamic environment
The base range for this contract position is $50.00 -$65.00 per hour, depending on experience. The range displayed reflects the minimum and maximum target for new hires of this position across all U.S. locations. Individual pay is determined by work location and additional job-related factors.
Codeworks, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship, status or protected veteran status.
In some cases, Codeworks, an LRS company, uses generative artificial intelligence (“AI”) in support of our hiring processes. Codeworks takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out. Please contact AI.Questions@lrs.com with any questions.
What to do if you suspect fraud:
If you receive a suspicious offer or communication claiming to be from us, do not share any personal or financial information. You can notify us using our contact page atContact Levi, Ray & Shoup, Inc (https://www.lrs.com/contact/) .
IMPORTANT NOTES:
All legitimate correspondence from our recruiting team will only come from an email address ending in @lrs.com. We do not use generic domains like @gmail.com, @yahoo.com, or @outlook.com.
Weneverconduct interviews solely via text-based chat on Microsoft Teams, Telegram, or WhatsApp. All virtual interviews involve a scheduled video or phone call with a member of our team.
LRS willneverask a candidate for payment, fees, or to purchase equipment (e.g., laptops, software) as a condition of employment.
All genuine job opportunities are listed directly on our official careers portal atCareers (https://jobs.lrs.com/) .