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Job#: 3025221

Job Description:

Title: Program Coordinator

Client: Microsoft -- Marketing & Product Management

Location: REMOTE

Pay: $29+/hour

OVERVIEW

Microsoft's Digital Direct Stores team is launching a net-new program that will introduce third-party products into our digital storefronts, fulfilled through an external supplier. We are seeking a highly skilled Program Coordinator 4 to help define, organize, and operationalize this new initiative. This role is ideal for someone who thrives in complex, cross-functional environments and enjoys building structure where none exists.

You will join a collaborative, supportive team that truly embodies a "we win together" culture---decisions are made collectively, strengths are leveraged intentionally, and wins are celebrated as a group.

Purpose of the Team

The Digital Direct Stores product management team drives strategy, structure, and execution for Microsoft's digital storefront experiences. This role supports the launch and ongoing management of a new program enabling third-party product sales and fulfillment.

RESPONSIBILITIES:

• Coordinate and manage a large-scale, multi-phase workstream supporting the new third-party product program.
• Define program structure, identify process gaps, and build operational frameworks that improve efficiency and clarity.
• Track and drive progress across multiple teams, ensuring tasks are defined, timelines are met, and dependencies are unblocked.
• Deliver clear, timely status updates to stakeholders across marketing, product, engineering, and operations.
• Create high-level process decks and documentation to supplement existing program materials.
• Maintain project plans, risk and issue logs, and governance documentation.
• Support resource planning, financial tracking, and forecasting activities.
• Coordinate and occasionally lead cross-functional meetings, forums, and working sessions.
• Train and support colleagues on tools, processes, and program workflows.

Key Projects:

• Supporting the end-to-end structure and execution of a new third-party product sales program.
• Identifying operational gaps and designing solutions that scale.
• Building and maintaining program governance, reporting, and communication frameworks.
• Driving alignment across multiple teams and ensuring program milestones are achieved.

Candidate Value Proposition

This role offers the rare opportunity to:

• Shape a brand-new marketing and product initiative from the ground up.
• Work within a highly collaborative, supportive team that values shared success.
• Influence program structure, process design, and cross-team alignment in a meaningful way.
• Gain exposure to large-scale program management within one of Microsoft's most visible digital commerce environments.

QUALIFICATIONS

Experience:

• 6+ years of program coordination experience OR 2+ years of project/program management experience.
• Demonstrated experience supporting or managing large-scale, multi-phase programs.
• Proven ability to build structure, define processes, and manage end-to-end program workflows.

Education:

• Bachelor's degree required.
• PMP/PMI or similar certifications are a plus but not required.

Technical & Professional Skills:

Strong organizational skills with the ability to manage multiple moving pieces.

Exp