Job Information
Bucher & Christian Consulting, Inc. dba BCforward (BCF) Program Manager in Redmond, Washington
Program Manager BCforward is currently seeking a highly motivated Program Manager remote opportunity. Title: Program Manager Location: Remote Duration: 6 Months (Potential chances for extension) Anticipated Start Date: ASAP Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 6 Months (Potential chances for extension) Job Type: [FULL TIME] (40 HRS WEEKLY)], [CONTRACT], [REMOTE] Pay Range: $60/hr to $65/hr on W2 Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Title: Program Manager Location: Remote Duration: 6 Months (Potential chances for extension) Typical Task Breakdown & Operating Rhythm: * Lead technical program management within enterprise infrastructure environments * Collaborate with cross-functional teams for governance and optimization * Execute monitoring solutions and deliver quick wins (e.g., Splunk deployment) * Engage in stakeholder communication and training sessions Strategic Program Leadership * Define and execute a multi-phase Splunk deployment strategy aligned with organizational goals. * Drive program governance, OKRs, and risk management for global observability initiatives. Unified Monitoring Strategy * Partner with Infrastructure - Linux, Scheduler, Storage, ETX and Cloud teams to establish a cohesive monitoring framework for compute, storage, and network layers. In addition, collaborate with other stakeholders to provide visibility into the environment. * Align observability metrics with SLOs, SLIs, and incident response objectives. Splunk Deployment & Integration * Lead the deployment, configuration and integration of Splunk with existing systems, ensuring scalability and compliance. Cross-Functional Enablement * Collaborate with engineering and operations to onboard data sources, standardize alerting, and deliver actionable dashboards. * Champion best practices for proactive monitoring and automated remediation. Governance & Optimization * Establish KPIs, retention policies, and compliance standards for observability data. * Continuously optimize ingestion, indexing, and search performance for cost efficiency. Vendor & Stakeholder Engagement * Manage relationships with Splunk and third-party vendors for licensing, support, and roadmap alignment. * Communicate program progress, risks, and outcomes to executive stakeholders. Incident Management Support * Enable observability platforms to accelerate root cause analysis and reduce MTTR through predictive analytics and automation. Documentation & Training * Deliver comprehensive documentation and enablement programs for operational teams. Proven success deploying and managing Splunk (Enterprise or ITSI), Azure Monitoring at scale, Experience with High Performance Environment/ Infrastructure Qualifications: * 5+ years in technical program management within enterprise infrastructure environments. * Proven success deploying and managing Splunk (Enterprise or ITSI), Azure Monitoring at scale. * Strong knowledge of HPC environment, infrastructure components and hybrid cloud architecture. * Familiarity with observability tools (Prometheus, Grafana, Datadog, Dynatrace). * Exceptional communication and stakeholder management skills. * Knowledge of SRE principles and incident management practices. * Certifications: PMP, Certified Scrum Master (CSM), Splunk Certified Admin/Architect. Preferred *Experience with automation/orchestration (Terraform, Ansible, CI/CD). * Ba