Job Information
Bucher & Christian Consulting, Inc. dba BCforward (BCF) Program Manager Non Tech 1 in Redmond, Washington
BCforward is currently seeking a highly motivated Program Manager Non Tech 1 Professional Job for an opportunity at Remote, EST coast hours! Position Title: Program Manager Non Tech 1 Location: Remote, EST coast hours Anticipated Start Date: ASAP Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: Contract of 06 Months and possibility of extension (M-F 40 hours a week) Job Type: Contract and Remote Pay Range: $38 - $42/hr. on w2 Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Top Skills Must-Haves: * Disqualifiers: Candidates with lack of tech industry experience and low tenure will not be eligible for the role. * Degree or Certification: Bachelor's degree in business, marketing, communications, or a related field - or equivalent practical experience. * Program Management (2-3 years): Experience managing high-volume workflows, tracking requests, updating documentation, and keeping cross-functional teams aligned. * Systems & Tools Proficiency (1-2 years): Hands-on experience with workflow or content systems such as GitHub Projects, Seismic, Contentful. * Operational Process Management (1-2 years): Experience building or maintaining trackers, workflows, templates, and other operational frameworks that support predictable execution - ideally in GitHub. Job Description: Summary: The Program Manager for Customer Evidence - Communications & Content supports the execution of the global Customer Evidence program. This role focuses on coordinating customer-facing communications, managing logistics for customer story and advocacy activities, and maintaining the content and advocate systems that scale customer storytelling across GTM teams. The Program Manager plays a key role in ensuring customer evidence projects run smoothly and that teams have timely, accurate, and discoverable content. Job Responsibilities: Customer Communications & Coordination: * Coordinate customer communications for written stories, video shoots, testimonials, reference calls, and event-speaking opportunities, including scheduling, preparation, and follow-ups. * Present and clearly communicate briefs, updates, and next steps to customers, internal teams, and cross-functional stakeholders. * Support targeted outreach for analyst evaluations and other Customer Evidence-driven programs. Content & Asset Support: * Produce lightweight customer evidence assets such as testimonial cards, short written summaries, internal slides, social snippets, and speaker one-pagers. * Partner with Revenue Enablement to ensure Seismic content libraries are updated, accurate, and easy for GTM teams to use. * Assist in reviewing, packaging, and distributing customer evidence assets across internal channels. Program Coordination & Tracking: * Maintain Customer Evidence advocates trackers and story trackers. * Ensure trackers, tags, and project details remain accurate and current so GTM teams have clear visibility into status and next steps. * Support CE workflow administration, including routing, timeline updates, and follow-through on action items. Cross-Functional Partnership: * Collaborate with Sales, PMM, Analyst Relations, Brand, and Event teams to ensure customer communications, assets, and expectations are aligned and delivered smoothly. Other: * Occasional travel may be requested to support on-site customer content production at events or team offsites. Travel within The US - rare maybe once or twice a year Skills: * Strong written and verbal