Job Information
Robert Half Customer Service in Racine, Wisconsin
Description
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Job Description: Contract-to-Hire Application Processor (Nonprofit Organization – Racine, WI)
Overview: Join a mission-driven nonprofit organization in Racine, WI as an Application Processor (Contract-to-Hire). This essential administrative role provides critical support to our community by reviewing applications, maintaining accurate data, and delivering excellent customer service.
Key Responsibilities:
Review and process incoming applications for eligibility, completeness, and compliance with organizational guidelines.
Perform accurate data entry of application details into electronic systems and databases.
Respond to applicant inquiries via phone, email, and in person, providing professional and empathetic customer service.
Schedule appointments for applicants and clients, coordinating calendars and sending confirmations.
Maintain confidential records and uphold privacy standards in accordance with nonprofit policies.
Collaborate with internal staff and external stakeholders to resolve application issues and ensure timely support.
Assist with general office tasks and administrative support as needed.
Contract-to-Hire Details: This role starts as a contract position with the intention to convert to full-time based on performance and organizational needs.
Ready to make a difference? Apply today and help support our nonprofit’s community impact.
Requirements
Qualifications:
Previous administrative, clerical, or application processing experience preferred.
Strong attention to detail and organizational skills.
Excellent verbal and written communication abilities.
Proficiency in Microsoft Office Suite and common data entry platforms.
Ability to multitask and prioritize in a fast-paced environment.
Commitment to serving diverse populations with compassion and professionalism.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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