Job Information
HSBC Manager Processing - CASH MANAGEMENT - MNL in Quezon, Philippines
Manager Processing - CASH MANAGEMENT - MNL
Brand: HSBC
Area of Interest:
Location:
Quezon, National Capital Region (NCR), PH, 1101
Work style: Hybrid Worker
Date: 10 Mar 2026
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Mgr Processing - Cash Management - MNL.
Principal responsibilities
Monitor and coordinate changes that impact the process i.e. system enhancement, platform upgrades, upstream system changes, etc. Drive the initiative internally and provide regular update to management.
Decide on changes that impact BAU activities (chasers, escalation, reporting, compliance, audit, etc.)
Management Information (MI) - maintain agreed MI data and communicate it accurately with supporting statistics/reports/dashboards and within agreed timeframe.
Manage the implementation of reporting tools and guidelines for all processes, identifying and escalating issues for resolution as appropriate.
Create and design reporting templates and tools for operations.
Identify ways for improving service / adding value / reducing costs in line with business goals
Continuously drive efficiencies with the teams and encourage teams to participate in change initiatives.
Assist in contingency planning for the teams and process.
Requirements
Sound knowledge and understanding of the Nostros Funding process and CMS Systems
Strong understanding of MI reports
Ideally 5+ years tenure within an Investment Banking Operations environment, exposure to Cash Management, Cash Services Operations and/or FX Operations functions is essential
Proficient with MS Office and with good numerical and analytical skills
Abilty to manage good relationships across mutiple business lines and GBM Hubs
Ability to solve complex problems, articulate requirements and implement change
Escalation – ability to recognize when an issue should be escalated and communicate it effectively to higher management to reach resolution
Ability to build rapport with and relate to a wide range of people
Ability to effectively influence others, including higher management, especially when implementing change
Ability to learn quickly and transfer knowledge appropriately
Ability to speak and understand English fluently, writes business letters and reports, and has good conversational / telephone skills
Ability to spot and deliver on process improvement opportunities
Able to work under challenging environment with tight timelines
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued By HSBC Electronic Data Processing (Philippines) Private LTD