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CAI Sr. Business Analyst in Quezon City, Philippines

Sr. Business Analyst

Req number:

R6945

Employment type:

Full time

Worksite flexibility:

Hybrid

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

As a Sr. Business Analyst, you will be responsible for understanding and documenting the business and system requirements of clients. The position is full time and hybrid set up

Job Description

We are seeking a Senior Business Analyst to responsible for understanding the business and system requirements of clients. The position is full time and hybrid opportunity.

What You’ll Do

  • Interacts extensively with system owners and users to understand business requirements.

  • Analyzes business requirements vis-à-vis existing processes and systems.

  • Prepares detailed functional/system specification documents for software applications.

  • Proposes optimized design and solutions for new or existing systems with efficient and potentially reusable solution design of software flows and modules.

  • Proposes alternative solutions that meet client requirements as well as ensure technical feasibility.

  • Works closely with application developers and end users to ensure technical compatibility and user satisfaction

  • Tests developed systems to ensure compliance with client requirements.

  • Supports Dev and QA teams to review their artifacts to ensure the right requirements are being implemented.

  • Facilitates user acceptance testing activities and ensures a high satisfaction rating from clients.

  • Analyzes incidents encountered in live operations and determines corresponding system enhancements required.

  • Oversees and orchestrates the smooth progress of the project from start to UAT to the customer.

  • Proposes improvements in client processes to increase work efficiency and effectiveness.

  • Ensures all stakeholders have an adequate understanding of the requirements during the walkthrough, such that they can deliver their work output of high quality.

  • Ensures there are no miscommunications or lack of information among the stakeholders.

What You'll Need

Required:

  • Graduate of IT, Computer Science/Engineering, Business or other related courses

  • Over 5 years of relevant experience, preferably in a fintech or technology-driven environment.

  • Excellent communication and analytical skills with the ability to manage multiple stakeholders.

  • Can start at the earliest convenience

  • 4+ years of work experience with Business Requirements

Physical Demands

  • Ability to safely and successfully perform the essential job functions

  • Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

  • Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

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