Job Information
Manulife Project Manager in Quezon City, Philippines
The Project Manager will be deployed to different initiatives / projects and is expected to work with an array of different project members, POCs, stakeholders, etc. at all times. The candidate is expected to participate as a technical, functional or agile resource in the planning and implementation of projects. Responsibilities require little or no supervision. The candidate produces reports used by Resource Managers to determine the compliance of the project team in managing time, effort and quality of the project team’s deliverables. The role will be responsible to present project data (including financial information) to Project Sponsor to track activity progress, identify support areas and recommend process improvements.
Position Responsibilities:
Delivery of successful initiatives in a timely manner based on project objectives and success criteria.
Effectively partner with the Project Sponsor/Owner to formulate tactical and strategic plans to meet and exceed Service Level Agreements with the business unit.
Effectively manage daily operations on the team assigned by coordinating efforts with peers onsite and offsite.
Effectively works with the Scrum Master and Product Owner to manage daily operations on the team.
Provide support/feedback to the Product Owner with regards to execution of sprint deliverables.
Provides direction, instructions, and guidance to team members to continuously improve both individual and team performance. Ensure all team members are engaged and are effective contributors toward team success.
Promoting and enabling a high degree of collaboration among Business SMEs and decision makers to ensure successful and quick delivery.
Identification and escalation of key risks, issues and dependencies, as well as cost-benefit trade-offs among a variety of options to align with overall project and program objectives
Process modeling and analysis skills include but are not limited to process improvements, gap analysis between current and future state along with root cause analysis
Basic creation UAT Test Plan and Test Case documentation
Conduct UAT execution and identify/retest defects to ensure successful completion
Create the necessary handover documentation and transition the project changes to the business (steady state)
Support implementation/warranty
Work collaboratively with the Project Support Team to proactively share information and foster continued learning and development
Able to explain technical jargon to non-technical/commercial teams
Acting as an advisor to senior managers and executive teams
Ability to identify tasks and deliverables to contribute to project plan and provide estimates of your required effort
Understanding the rationale for the analysis approach. And, contributing to agreements about how to proceed
Facilitate group workshops and meetings
Able to generate and propose business cases including identifying cost and business savings for the stakeholders
Understanding business needs to support project transition and help establish change
Required Qualifications:
Minimum 3 years of Project Management experience in Information Technology; with experience in Application Management and Support in the Financial Services Industries
At least 3 years of BA or consultant experience with Information Technology, Financial Services or Middle and Back-office operations enabling integrated solutions to optimize processes, technology, data etc.
Preferably with experience in process improvement and automations
Experience in any of the following technical skills:
Systems/Applications Development or Support
Environment Management and Release Deployment
Security Risk Management Operations
Business Intelligence
Automation
ITIL Intermediate Certifications and Project Management methods (Agile, SAFE, Waterfall, PMP) is an advantage
Proven leadership & people/talent management capabilities.
Excellent escalation handling, coaching, planning, organizing and performance management skills.
Demonstrated project management & planning skills, balances strategic skills with tactical execution skills
Strong analytical & metrics management skills
Strong communication skills - verbal, written, presentation, & negotiation; ability to adapt content to various audiences; communicates effectively at all organization levels.
Proven interpersonal skills: ability to build relationships, engage and influence others, work with a diverse internal and international customer base.
Ability to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines.
Able to work in different shift schedules
Preferred Qualifications:
Quick to adapt with proven experience learning new products, technologies and tools
Thorough knowledge of analysis with regards to information gathering, requirements writing, UAT testing etc.
Ability to identify and pursue continuous improvements
Excellent negotiating skills and an ability to manage inter-departmental work relationships.
Strong influencing skills with ability to make sound recommendations
Previous experience in the financial services, wealth management or insurance industry
Must pass current job expectations and meet performance metrics.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Modalidades de Trabajo
Híbrido