Job Information
IBM Microsoft Dynamics NAV – Technical Support in QUEZON CITY, Philippines
Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your role and responsibilities
The role is responsible for providing technical support for ERP applications, including incident resolution, troubleshooting, and code fixes. This involves supporting L2 Functional Consultants through technical guidance and analysis, performing code analysis to identify root causes of issues, and developing necessary code changes to resolve application or integration/API issues. The role also includes developing reports to address and correct data-related issues.
Required technical and professional expertise
Strong expertise in Microsoft Dynamics NAV NAV 2009 or 2018 (5-10 years experience on Microsoft Dynamics NAV)
Strong knowledge of C/AL development concepts
Experience with integrations, APIs, and middleware
Experience in ITIL / AMS environments, ideally as L3 technical support
Clear technical communication with functional teams
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.