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Manulife IT Business Analyst in Quezon City, Philippines

We’re looking for an IT Business Analyst to join our Group Functions Data Enablement and Governance team at MBPS. This role partners closely with Data Governance, product, and technology teams to translate business needs into well-defined features and user stories, facilitate effective sprint execution, and support the successful delivery of data governance initiatives through strong Agile and project management practices.

Have the skills and experience for the job? Learn more about it below!

Position Responsibilities:

  • Organize and facilitate Scrum events, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.

  • Coach Scrum team members and stakeholders on Agile principles, values, and best practices.

  • Collaborate with the Product Owner to refine, prioritize, and maintain a clear and actionable backlog.

  • Ensure Scrum artifacts such as burndown charts, sprint backlogs, and dashboards are accurately maintained and accessible.

  • Drive consistent use of Jira to track deliverables, progress, risks, and dependencies.

  • Support continuous improvement through team feedback, metrics, and retrospective outcomes.

  • Support the delivery of Data Governance (DG) initiatives, including MVP planning, execution, and monitoring.

  • Coordinate product pilot activities and iterative releases in alignment with strategic objectives.

  • Proactively identify, manage, and remove issues, risks, and roadblocks to maintain delivery momentum.

  • Communicate effectively with stakeholders to ensure alignment, transparency, and engagement throughout the project lifecycle.

  • Lead business requirements gathering by translating data governance needs into clear business and technical requirements.

  • Work closely with data and technology teams (e.g., EDL, Platforms, Architecture) to support successful implementation of requirements.

  • Support the adoption and enforcement of data governance policies, standards, and controls across business and technical teams.

Required Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.

  • 3–5 years of relevant business experience, including progressive business analysis supporting strategic initiatives.

  • Strong understanding of Agile frameworks (Scrum, Kanban) with hands-on experience working in cross-functional teams to refine backlogs, define user stories, and support iterative delivery.

  • Excellent written and verbal communication skills, with demonstrated experience creating documentation and presenting to senior management.

  • Proven ability to lead effective collaboration sessions with diverse, global stakeholder groups, engaging both technical and non-technical audiences in a remote Agile delivery environment.

  • Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation).

  • Amenable to work UP Ayala Technohub (Quezon City)

  • Amenable to work on a hybrid set-up (3x a week onsite)

  • Amenable to work on a fixed night shift schedule (usual is 8pm to 5am PH time)

Preferred Qualifications:

  • Being self-directed and confident to work independently, a natural connector with people, able to take initiatives to identify and engage stakeholders within a large organization.

  • Ability to rapidly learn new technologies and business function, experience with MS 365 applications, PowerBI, SharePoint, JIRA & Confluence.

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .

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