Job Information
Manulife Information Risk Management Director in Quezon City, Philippines
Manulife is seeking a Director, Information Risk Management to lead and oversee the execution of independent second‑line challenge and oversight across technology, data, operational resilience, and enterprise risk programs. Reporting directly to the AVP, Information Risk Officer for Group Functions, this role has full accountability for delivery, quality, and execution of all second-line oversight activities performed by the team.
This role ensures all assessments and oversight outputs adhere to second‑line expectations, risk governance standards, and Manulife’s risk appetite—while providing high‑quality risk insights to senior stakeholders.
Position Responsibilities:
Lead and improve second line challenge across technology, data, and operational risk.
Challenge first line risk assessments, controls, remediation, and risk acceptances.
Provide clear, evidence‑based second line risk opinions and escalate material issues.
Oversee review and challenge of RCSAs, vendor risks, major initiatives, and incidents.
Ensure quality challenge of risk acceptances, corrective action plans, and resilience controls (BCM/DR).
Direct a team of managers and analysts to deliver timely, high‑quality oversight work.
Review and approve all second line deliverables to ensure accuracy, consistency, and standards alignment.
Lead thematic risk analysis and deliver dashboards, reports, and executive‑level insights.
Champion automation, Generative AI, and continuous monitoring tools within oversight processes.
Engage senior stakeholders, communicate challenge outcomes clearly, and represent second line in governance forums.
Ensure timely delivery of oversight commitments and support improved enterprise risk posture.
Required Qualifications:
10–12+ years of experience in Information Risk, Technology Risk, Cybersecurity, Operational Risk, or GRC.
Strong experience leading second‑line or audit-style oversight programs across global enterprises.
Proven ability to deliver complex, multi‑domain oversight programs with accountability for quality and timeliness.
Ability to lead blended teams (onshore and offshore) through influence, guidance, and technical direction.
Deep knowledge of cloud, infrastructure, data platforms, resilience, and enterprise IT environments.
Familiarity with regulatory frameworks (ISO, NIST, COBIT, CSA/CCM, OSFI, etc.).
Experience with Generative AI, automation workflows, or continuous control monitoring tools is preferred.
Excellent communication, risk judgment, and stakeholder engagement skills.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Modalidades de Trabajo
Híbrido