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Manulife HR Reporting Analyst in Quezon City, Philippines

We’re looking for an HR Reporting Analyst to join our Human Resources team at MBPS. In this role, you’ll support the reporting and analytics needs of our global organization across multiple HR systems, including Workday and Power BI. This role works with data all day, every day and is well suited for someone who enjoys deep focus, analytical problem‑solving, and turning complex information into clear insights. It requires sound judgment, strong curiosity, and consistent attention to detail—balanced with the ability to step back and connect the data to the broader business story.

Position Responsibilities:

  • Deliver global HR reporting and analytics using Workday and Power BI, providing recurring and ad hoc insights aligned with defined SLAs.

  • Intake, prioritize, and manage a high volume of reporting requests across multiple workstreams, ensuring accuracy, timeliness, and data quality.

  • Partner with stakeholders to clarify requirements, challenge assumptions, and translate business questions into meaningful, actionable insights.

  • Analyze data beyond standard outputs to identify trends, inconsistencies, risks, and downstream impacts on decision‑making.

  • Proactively monitor, reconcile, and maintain data integrity across HR systems and reporting solutions; flag issues early and drive them to resolution.

  • Communicate findings, assumptions, and implications clearly, and collaborate with HR systems and data teams to continuously improve reporting capabilities.

Required Qualifications:

  • Advanced Microsoft Excel skills (e.g., complex formulas, pivot tables, data validation, and working with large datasets).

  • Strong analytical thinking with the ability to connect insights to business implications and anticipate follow‑up questions.

  • Demonstrated ability to identify issues early, assess risk, and think through downstream impacts.

  • High attention to detail while maintaining a clear understanding of the broader business context.

  • Ability to manage multiple priorities, pivot quickly, and communicate data, risks, and outcomes clearly in a fast‑paced, deadline‑driven environment.

Preferred Qualifications:

  • 2+ years of experience supporting HR systems (e.g., Workday, Salesforce, ServiceNow) or equivalent analytical/reporting experience.

  • Hands‑on experience running, maintaining, or scheduling reports in Workday.

  • Experience with Power BI (or Power Platform tools) for analytics, reporting, or visualization.

  • Experience supporting global or enterprise‑level reporting and cross‑functional stakeholders.

  • Familiarity with data quality practices, reporting controls, and/or governance is an advantage.

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .

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