Job Information
Manulife Global Middle Office – Trade Operations Senior Analyst in Quezon City, Philippines
This role supports Manulife’s global investment operations by ensuring accurate and timely trade processing across multiple asset classes. You will help maintain the integrity of the trade lifecycle through close collaboration with front‑office teams, brokers, custodians, and global partners. This position offers the opportunity to deepen your investment operations expertise, strengthen your technical and analytical skills, and contribute to delivering reliable and seamless investment services in a dynamic environment.
Position Responsibilities:
Perform daily operational support including trade matching, settlements, post‑settlement processing, and claims management.
Address trade breaks, mismatches, and escalations by collaborating with Front Office, Brokers, Custodians, and internal stakeholders.
Conduct positions and cash reconciliations related to trade transactions.
Actively identify and mitigate operational, settlement, and reputational risks.
Support root‑cause analysis for production issues and contribute to process improvements or automation initiatives.
Maintain strong working relationships with Front Office, onshore/offshore teams, and external partners.
Participate in cross‑skilling initiatives and escalate issues to SMEs or Team Leads as needed.
Required Qualifications:
Minimum 3 years of experience in Trade Support, Middle Office, Investment Operations, or Fund Accounting.
Solid knowledge of securities instruments such as Equities, Corporate/Government Bonds, FX trades, and Time Deposits.
Strong analytical and diagnostic skills, with the ability to understand process workflows and system requirements.
Excellent verbal and written communication skills.
Bachelor’s degree in Accounting, Finance, Economics, Business Administration, or a related field.
Ability to work independently, handle time‑sensitive deliverables, and manage complex issues.
Preferred Qualifications:
Experience using trading and investment platforms such as Bloomberg, Aladdin, SimCorp Dimension, or custodian portals.
Knowledge of the end‑to‑end Trade Lifecycle and data management processes (pricing, settlements, reconciliation).
Experience with issue management, conflict resolution, and stakeholder coordination.
Background in proposing or implementing process automation.
Investment‑related certification(s) is an advantage.
When you join our team:
• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Modalidades de Trabajo
Híbrido