Job Information
Manulife Compliance Senior Analyst in Quezon City, Philippines
We’re looking for a Compliance Senior Analyst to join our Central Compliance team at MBPS. In this role, you are responsible for providing assistance to the business unit in carrying out Balanced Scorecard audits and various compliance-related activities. The role supports product, sales, and central compliance functions by performing reviews, assessments, and other ad hoc tasks as needed. The analyst ensures that distributor conduct and overall sales practices comply with the Company’s sales conduct policies and all applicable local laws and regulations.
Position Responsibilities:
Provide support in reviewing agents’ sales activities in a specific Asia market, including Balanced Scorecard assessments and other compliance reviews or testing activities as required.
Ensure strict monitoring of deliverables and completion of tasks within the established turnaround time.
Conduct reviews in accordance with approved guidelines, policies, and procedures.
Escalate potential issues to the business unit in a timely and appropriate manner.
Assist in the development and preparation of training materials, reports, and presentation decks for team or management use, as needed.
Maintain effective working relationships with the team, business units, and other stakeholders through consistent communication and collaboration in resolving concerns.
Document workflows, processes, and narratives related to testing activities and compliance reviews as required.
Perform other ad hoc compliance reviews, testing tasks, or support activities assigned by the immediate supervisor, market partners, or Asia Segment Compliance.
Required Qualifications:
2–3 years of experience in compliance review and risk assessment, covering areas such as sales conduct, sales compliance, product compliance, and/or distribution oversight. Experience in life insurance or mobility is preferred. Audit experience is also acceptable if aligned with accounting functions or sales process governance.
Ability to perform independent analysis and judgment (role cannot be automated end‑to‑end)
Professional knowledge of the financial services industry, preferably in insurance and/or banking.
Bachelor’s degree, preferably related to Banking, Finance, Insurance, Accounting or related course
Preferred Qualifications:
Strong ability to prioritize, organize, and manage multiple tasks simultaneously in a fast-paced environment.
Quick learner with strong attention to detail and a consistent ability to meet deadlines and deliver high-quality outputs.
Solid written and verbal communication skills, supported by strong analytical and problem‑solving capabilities.
Basic understanding of the regulatory landscape relevant to the Company’s operations, along with foundational knowledge of key compliance concepts.
Ability to work with minimal supervision while maintaining accuracy, accountability, and sound judgment.
Proven experience in Compliance, Legal, Audit, or related control functions.
Proficiency in MS Office applications, including Word, Excel, and PowerPoint.
Strong interpersonal skills; adaptable and flexible when handling change, with sensitivity and appreciation for cultural diversity.
Proven ability to collaborate with cross‑functional teams and engage effectively with stakeholders across business units and regional compliance groups.
Strong experience in preparing reports, documentation, and presentation materials that support compliance monitoring and management oversight.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Modalidades de Trabajo
Híbrido