Job Information
Manulife BCP Lead, BCM Operational Resilience in Quezon City, Philippines
We’re looking for a Business Continuity Manager to join our team at MBPS. In this role, you are expected to develop, implement, test, and maintain business continuity and recovery strategies, conduct business impact analyses, ensure compliance with global BCM standards, and partner with stakeholders to strengthen organizational readiness and resilience.
Position Responsibilities:
Collaborate with Canada Segment colleagues to develop, maintain, test, and update business continuity plans
Provide guidance to stakeholders on compliance with Global BCM policies, standards, procedures, and regulations
Ensure business and technology recovery requirements support continuity of critical processes
Implement and maintain performance, risk, and remediation metrics aligned to strategic objectives
Conduct Business Impact Analyses (BIA) and align business and technology recovery objectives
Advise on business continuity strategies based on business needs, industry trends, and best practices
Ensure approved BC strategies are effectively implemented and maintained
Partner with frontline leaders to develop BCPs and document BIAs, risks, and mitigation plans on time
Collect and validate BCM information, reviewing the quality of contingency plans for disruptive events
Plan and facilitate BC tests and exercises, document results, update BCPs accordingly, and support BCM contacts
Required Qualifications:
Bachelor's degree in finance, accounting, business administration, or a related field.
Proficient methodical experience in Business Continuity Management professional practices
Experience in Business Continuity Management Software and Emergency Notification Systems
Working knowledge of the Business Process Outsourcing (BPO), Business Process Management (BPM), Shared Services/In-House Center Operations, Insurance and/or Banking industry environment
Preferred Qualifications:
Certification from Business Continuity Institute (CBCI), DRI International (CBCP), or equivalent experience is preferred
Good project management skills
Flexible on shift to meet business deadlines
Organized, detail-oriented with strong focus to deliver targeted outcomes
Strong interpersonal skills to interface with stakeholders of various levels in the organization
Excellent written and verbal communication skills
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Modalidades de Trabajo
Híbrido